Obi202 Static when switching back back to original caller after call waiting

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SteveInWA:
Hi managerharry:

I'm not entirely sure, because the information I have received is vague, but I believe that a fix to the static issue will be implemented early next week.  Thanks for hanging in there.

managerharry:
Problem still persists as of 6/7/18.  Seems to be pretty much any attempt at using call waiting function results in loud static when returning to the original call.  I hope this can be resolved, I've been an Obi customer since the 100 series years ago and I've had remarkably few problems over the years but this is impacting my business and I'm starting to think I may need to find a new VOIP provider and device...

SteveInWA:
I've asked Google for a status update.  I wish I had more information to share, but if/when I do, I'll post it.

billsimon:
I don't understand why this is perceived to be a Google bug. The Obi 1062 works fine and adjusts to the codec change after a hold/unhold situation. It seems like the Obi 2xx is just sticking with the original codec, resulting in noise. So Obihai should fix it.

Changing codecs on hold/unhold is unusual behavior but it is allowed and the Obi should handle it.

SteveInWA:
Quote from: billsimon on June 07, 2018, 04:56:42 pm

I don't understand why this is perceived to be a Google bug. The Obi 1062 works fine and adjusts to the codec change after a hold/unhold situation. It seems like the Obi 2xx is just sticking with the original codec, resulting in noise. So Obihai should fix it.

Changing codecs on hold/unhold is unusual behavior but it is allowed and the Obi should handle it.


...all I can tell you is that the two companies are working on it.

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