Obi202 Static when switching back back to original caller after call waiting
zorlac:
Happy New Year GV & Polycom!
The annoying static still happens at random in case anyone's actually keeping score. ::)
Oh for the good ol days when this didn't happen! ;D :o
polin:
I just received Obi200 this week from Amazon and set it up with Google Voice. Now facing this annoying static noise when lifting the handset. The noise is there with the dial tone. It is intermittent problem. Sometime the line is just clear. But most of the time the noisy just won't go away.
I tried replacing Dc power supply (12V 2.0 A), RJ11 phone cord, Ethernet cord. The static noisy just don't go away. It looks like the device problem (hardware problem). As I still have Vonage phone in my home, and the same analog phone has no noise when connected to Vonage device.
My firmware is 3.2.2 (Build: 5921EX). Hope support team can come up with a solution.
drgeoff:
Quote from: polin on February 07, 2019, 12:18:00 pm
I just received Obi200 this week from Amazon and set it up with Google Voice. Now facing this annoying static noise when lifting the handset. The noise is there with the dial tone.
That is an entirely different problem from the one everyone else is discussing.
zorlac:
Quote from: zorlac on November 05, 2018, 11:03:54 am
I dial a "Consumer Cellular" cell phone # in NJ, the guy picks up, I hear the dreaded static, he hears nothing.
I was just able to call this person without the static when he picked up.
We got 3" of snow today so I'm going with that for a fix. :D
Fingers crossed.... ::)
SRobi:
has anyone had a response from GV or Obi/Polycom?
I too have used multiple Obi devices for many years and this is an annoying and relatively new problem. Still, it has been an issue for many, many months and makes using the device and GV rather difficult.
It would be nice to have some official response from GV and/or Obi/Polycom. Trust is key with continued use of devices AND suggestions to others who are considering buying them or looking for thoughts on the right technologies to buy. With this problem continuing, I could not, in good faith, suggest purchasing an Obi, as this is a problem that makes an important and heavily relied upon feature create a problem that is unacceptable.
Thanks to everyone for their help on this forum.
Navigation
[0] Message Index
[#] Next page
[*] Previous page