Obi202 Static when switching back back to original caller after call waiting
Humo:
Well I guess this explains why I haven't heard back from support on my issue.
I too get calls cutoff to static on longer calls (10 mins+) occasionally. I can always reproduce this by calling any business with an IVR and trying to navigate the voice prompt by pressing the number pad. Instant static.
dazedxxx:
Okay been 3 months no response...I would advise nobody to buy extended support.
Time to file with the BBB just for the record.
Marc:
Quote from: dazedxxx on May 20, 2019, 05:35:54 pm
Okay been 3 months no response...I would advise nobody to buy extended support.
Time to file with the BBB just for the record.
So you're going to file a complaint because the FREE service Google offers occasionally causes static on an Obi ATA?
That's definitely the way to encourage the continued free offering of GV and to encourage Obi to keep selling and updating their unbelievably cheap devices. <----- Yes, sarcasm.
Yes it would be nice to have a solution to this problem. I experience some sort of static experience once a week. But for gods sake, when's the last time you paid a phone bill? It's been more than 10 years for me, so I'll put up with a tiny hiccup every once in a while... which is resolved 100% of the time by calling the person back.
JoeK:
New Obi202 out of the box with v 3.2.2 (Build 5921EX). Same issue; static when switching back to original caller after call waiting. I couldn't find a link on the site to request a support ticket.
drgeoff:
Quote from: JoeK on May 25, 2019, 11:27:41 am
I couldn't find a link on the site to request a support ticket.
Seems you didn't try very hard. https://www.obitalk.com/info/support/request-support. Button at the bottom. But don't get your hopes up that opening a ticket will lead to a solution.
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