Obi202 Static when switching back back to original caller after call waiting
GPz1100:
It's July already... No movement on this issue? Only work around is to disable call waiting??
dazedxxx:
Quote from: Marc on May 20, 2019, 06:14:55 pm
Quote from: dazedxxx on May 20, 2019, 05:35:54 pm
Okay been 3 months no response...I would advise nobody to buy extended support.
Time to file with the BBB just for the record.
So you're going to file a complaint because the FREE service Google offers occasionally causes static on an Obi ATA?
That's definitely the way to encourage the continued free offering of GV and to encourage Obi to keep selling and updating their unbelievably cheap devices. <----- Yes, sarcasm.
Yes it would be nice to have a solution to this problem. I experience some sort of static experience once a week. But for gods sake, when's the last time you paid a phone bill? It's been more than 10 years for me, so I'll put up with a tiny hiccup every once in a while... which is resolved 100% of the time by calling the person back.
No I filed a complaint about call waiting issue on 2 BRAND NEW devices. They offer paid support (or free for the first year), which I have not got any.
Guess what? They responded to the BBB the same way the support responded to me....NOTHING.
I was forced to upgrade my older obi's that did not have this problem, with 2 new ones that come with free support, and after that you could pay....but why would you. This is also to inform any future people of what to expect if they pay for (or get included the first year) support for an OBI product.
caleecs:
I too filed support tickets and left multiple messages for support on new devices (which are supposed to come with support for 1yr) with no response. I too filed a complaint with BBB and they also had no response.
Soulcommander:
I posted on Google voice... No word yet... 2 ISSUES I have not been able to use call waiting. The call I have to put on hold never is there when I come back......Just static. This has been going on for over a year and even after getting a New Obi 202 device it still happens. Now add another issue too. The phone rings but I hear nothing and the caller hears nothing. This just started today 7/12/19 However I can call out and it works ok.
magicwine:
Same issue here started and reported early summer 2018 or so...no solutions here and no responses from Obi support. How can they just ignore their customers?
Hopefully now I'll get updates on this issue by posting here :-).
Bob
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