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Author Topic: dashboard showing SP4 with "paused" status and suddenly inactive???  (Read 144 times)
ppppplus
Newbie
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Posts: 12


« on: May 15, 2018, 09:06:49 pm »

Hello. Without having prompted any changes, my SP4 that I used with Google Voice is now showing as "paused".  I had tried to look for a pause toggle in the settings and failing that, I moved onto just trashing the configuration for SP4 and reconfiguring it, but doing that just left the paused status as is.  Can anyone shed some light on what this means and how it was caused and most importantly, how to unpause my SP4?  Thank you!  Cry Cry Cry


* Screen Shot 2018-05-15 at 9.01.53 PM.png (67.04 KB, 677x300 - viewed 19 times.)
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jms01
Newbie
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Posts: 1


« Reply #1 on: May 17, 2018, 10:00:24 am »

same issue.  I deleted the device from my OBI account, did a factory reset, and reentered the credentials. That fixed the issue.  Tried a variety of other approaches before doing this, and none worked.
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