setup obi200 device is offline
bill-cary:
well access apparently doesn't matter cause I still cant configure a GV #.
I have simonics GV# configured as SP1 and tried configuring another GV # as SP2.
got the same error - listed next to SP1 - OFFLINE.
Simonics still works on SP1.
any info from Polycom from ppl who have warranties?
ahjoe:
all 3 are working now...
bill-cary:
OK - It would be good if Polycom would inform ppl when the site was broken so I did not waste MANY hours trying to figure out why............like all weekend
Everything is again functional.
All GV numbers have been configure.
All work.
Thank for everyone's input.
drgeoff:
Quote from: bill-cary on May 21, 2018, 11:45:05 am
OK - It would be good if Polycom would inform ppl when the site was broken so I did not waste MANY hours trying to figure out why............like all weekend
Obihai do not work weekends.
Once you are configured your calls (other than over the Obitalk network) do not use any Obihai servers.
BBRENDY13:
***UPDATE***
I put a ticket in for this issue yesterday. No response at all from tech support (not even sure how to track the ticket). However, when I got home from work today everything was working. I also noticed that the firmware was updated to 5859EX, which is certainly wasn't yesterday (see my previous reply). I bet that there was something wrong with that firmware version which was preventing the OBI200 from actually updating/configuring GV. Guess we'll never know (unless someone else gets confirmation). What's funny is that I ran the update firmware check (**6) and it said there was no available updates for my device. Go figure...
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