setup obi200 device is offline
RFC3261:
Quote from: BBRENDY13 on May 21, 2018, 02:25:36 pm
Go figure...
As has been discussed in other topic areas, this weekend Obihai's configuration/provisioning service(s) experienced various failures. And from all reports, they were resolved during normal (to them) business hours(*).
(*) While I would not be surprised if there is an escalation path for (very high contractual value) corporate customers, individuals would not typically count as high value.
KVChmiel:
Quote from: drgeoff on May 21, 2018, 12:02:05 pm
Quote from: bill-cary on May 21, 2018, 11:45:05 am
OK - It would be good if Polycom would inform ppl when the site was broken so I did not waste MANY hours trying to figure out why............like all weekend
Obihai do not work weekends.
Once you are configured your calls (other than over the Obitalk network) do not use any Obihai servers.
I wonder if there will be weekend and after-hours support once the Polycom merger is complete.
booters:
Got home tonight and all is well.
Thanks guys.
george1200:
I had the problem of Google Voice in SP1 showing for 3 or 4 days continuously and SP2, SP3, SP4 not showing "Registered". But I was able to use the SP2 for calling, OBI to OBI calls could not be made.
I tried by rebooting the OBI Device and Router, but still google voice was showing as "Offine". But then I noticed that the Lan cable was not fully plugged in the router. When I pushed it fully inside Google Voice in SP1 changed to "Connected"and all other SP2, SP3, SP4 changed to Registered. After that I could make calls to other OBI devices and all other SP ports could be used to make calls.
If anybody have the same problem check first that all connections are properly done before trying to hard reset the OBI device or the router.
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