setup obi200 device is offline
BBRENDY13:
I too just purchased and received my OBI200 to replace my OBI100. Received it today and am having nothing but issues trying to configure it. I have GV on SP1 (just shows "Service Not Configured") and Anveo911 on SP2 (also shows "Service Not Configured"). I'm on firmware 5757EX so maybe that's the issue??? I created a support ticket but don't have a clue if anyone will get back to me. Kinda dissapointed...
Yasko:
Hello World.
Glad I'm not the only one having these issues. I purchased an OBI200 for my parents. I'm able to add the device to the OBITalk account without incident, but when I attempt to add the GV settings, it displays "Configuring" for several minutes before changing to "Offline."
It also doesn't seem to be doing any automatic firmware updates. I got the "orange triangle" advising an update was available, but clicking it just takes me to a forum post. When attempting the ***6 method, I hear "please wait" several times before the call just drops/resets to dial tone. What gives???
When I browse to the OBI device IP and look at System Management, the Auto Firmware Update "FirmwareURL" is blank. I manually updated it to 3-2-1-5757EX and again last night to 3-2-2-5859EX after some help from a colleague. No change.
Waiting for email response from them, as at this point the thing is a lightweight square hockey puck. >:(
erinnerdich:
I have been seeing the same behaviour while trying to setup Anveo for the first time. Received confirmation of my account, etc., but SP1 is Offline, and the device itself seems to be not configured.
drgeoff:
Quote from: erinnerdich on May 21, 2018, 07:40:51 am
I have been seeing the same behaviour while trying to setup Anveo for the first time. Received confirmation of my account, etc., but SP1 is Offline, and the device itself seems to be not configured.
http://www.obitalk.com/forum/index.php?topic=13978.msg89892#msg89892. Posts by myself and RFC3261.
ahjoe:
I am having the same problem.. I have 3 OBI200 in my house with 3 separate google voice accounts.
Device 1 works ok and has been connected for a while
Devices 2 and 3 are new (1 with 3.2.2 5859, other with 3.2.1 5757) - both will not work .. same offline message after long "configuring" message.
Tried connecting to Device 1 google account, still will not workRebooted both router, device, even performed factory reset
I can see all 3 devices connected to my router via the IP address.. for the 2 offline devices, the status of most items are still set to "default".
I spent about 5 hours yesterday trying to figure it out... Hope someone can help.
Joe
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