Unable to factory reset new OBi 200

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dircom:
I added a new 200 to my dashboard, and then proceeded to configure it for GV.  I could not get signed in to my friends google acct to set it up, so the power light alternated between solid green and flashing red for a day or so.

After getting the password, and logged into the Google acct, it was taking a long time to configure, so
I deleted the new 200 from the dashboard and tried to reset it.

The power light is still alternating between flashing red and solid green
No dial tone to try and reset that way.

ideas?

SteveInWA:
Hi:

I gather from your post, that this is a new, not previously used device?  If so, then the first time it attached to the portal, it probably started downloading the new firmware, and something may have interrupted it.

See:  https://www.obitalk.com/info/support/troubleshooting

dircom:
Thanks Steve, Yes brand new (sitting on shelf for a couple of years)

I was able to ping the obi and upload firmware which I got here
https://www.obitalk.com/info/faq/Troubleshooting-sec/How-do-I-automate-upgrades

after updating the firmware reports 3.1.1 5463 the first two lights are solid green now

what is the url for 3.2.2 (Build: 5859EX)

SteveInWA:
Phew, you fixed it. 

Now, don't try to update the firmware manually.  If you previously added the device to your OBiTALK dashboard, then delete it (click the trash can to the right).  Pick up the phone and key in ***8 then 1 and let it restore to factory defaults.  Then, add it back to the dashboard.  It should update the firmware automatically.  Don't unplug or otherwise mess with it during the update, or you'll end up with the Christmas blinking again.

dircom:
so far so good, but when you dial **5 8321 it wants you to add GV or another SP
 …. if I try and add the GV #, it spins on configuring

I deleted SP1, the obi shows on the dashboard, but it's not connected

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