Obi 1062 Setup Issues
KVChmiel:
Hi all. I am rather new to all this, thus the question.
I recently purchased the OBI IP Phone model 1062. I set up a GV account, and logged into OBiTalk using those credentials. However, when attempting the **5 setup, I get a message stating there is no call route available to complete the call.
I can get the **9 echo test to work just fine.
I have made sure that the ports are set up properly in my router.
Also, my phone is displaying a red triangle icon with an exclamation point in it that the manual says is a phone not provisioned properly indication. This is right out of the box, and after a couple factory resets.
Tried something else. I was able to log into OBiTalk and use the softphone to call my 1062 desk phone. That call came through and worked properly. When trying the reverse, I got the following, "Call Failed: 404 Not found"
I am not dure if I am going in a good or bad direction here.
Any and all assistance would be a great help. Thanks.
Help!:
I am having the same issue as well... following:
drgeoff:
Quote from: Help! on May 21, 2018, 08:19:32 am
I am having the same issue as well... following:
Try following one of the other threads.
KVChmiel:
Which thread would you recommend? I searched and haven't seen any other issues where an echo test would work, but the initial registration would not. All the other threads I found had the device added but issues with a service provider. I am not able to even get to that point.
azrobert:
I couldn't sign into OBiTalk or the forum, but it's fixed now. Maybe they shut everything down to fix a problem, so try again.
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