Hi all. I am rather new to all this, thus the question.
I recently purchased the OBI IP Phone model 1062. I set up a GV account, and logged into OBiTalk using those credentials. However, when attempting the **5 setup, I get a message stating there is no call route available to complete the call.
I can get the **9 echo test to work just fine.
I have made sure that the ports are set up properly in my router.
Also, my phone is displaying a red triangle icon with an exclamation point in it that the manual says is a phone not provisioned properly indication. This is right out of the box, and after a couple factory resets.
Tried something else. I was able to log into OBiTalk and use the softphone to call my 1062 desk phone. That call came through and worked properly. When trying the reverse, I got the following, "Call Failed: 404 Not found"
I am not dure if I am going in a good or bad direction here.
Any and all assistance would be a great help. Thanks.
