where is Obitalk support?
SteveInWA:
Ya know, I just took it on faith that the import function was broken, based on your post. In fact, it was fixed, and it works just fine. I tested it just now, and it properly imported my contacts to my phone.
So: PEBCAK.
madhatter:
first, thanks for your effort, you did get me mildly enthused that maybe this is fixed; but I just tried again and the import failed.
second, it would be PIBKAC not PEBCAK
spinedoc777:
Quote from: SteveInWA on June 17, 2018, 02:10:42 pm
Quote from: madhatter on June 17, 2018, 07:17:47 am
I've seen the same thing on my OBI 200 with extended support. They used to be pretty good about getting back to me on problems, but no more... I have an open issue that hasn't been resolved since I opened it on 5/22. OBIextras Import Contacts Fails. I'm suspecting they've had some layoffs or some of their key techies have left.
"Fake news". They aren't laying anyone off. In fact, they have open job positions.
I hope they fill those positions up soon. It's been almost a month since I first paid my $10 for extended support and contacted them, and no support at all. I'm tempted to call that $10 a scam and do a charge back, but I'm going to email them again and try to see if someone responds.
madhatter:
don't forget, it was $10 (or was it $20) for support PLUS the additional for OBIEXTRAS. The only reason I bought EXTRAS was to get the callerid function from uploading Contacts. They have responded to me 6 times since April 27th, and each time they either say they are working on it or "try it now", which never has worked.
madhatter:
I will put a call in to Mary McDowell's office tomorrow or Monday and let Polycom know what is (or isn't) going on.
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