Going on 2 Weeks - ObiTalk 200 can't receive or make calls with Google Voice
RedRaider89:
I have gone through all the steps on this forum to reset the device, delete, re-add device and google voice about 20 times.
I verified have latest firmware.
1. on my dashboard it reads on SP1: Connect Failed, No Response for Google Voice
2. The Echo Test Fails (Obitalk Self Help tells you to add your device IP to your DMZ on your router. That does not work)
3. I get this email from Obitalk after re-adding my device:
Service Offline Alert -- OBi Device (xxxxxxxxx) is Not Registered
Your voice service is not registering. This could be due to a temporary service disruption or an incorrect login
credential. In most cases, reconfiguring the voice service with the proper login credential will resolve the issue.
Check out the OBiTALK Self-Help Guide for assistance troubleshooting your OBi device.
I have made no network or router changes this must be an issue with this recent upgrade! Everything has been working fine for a year then all of a sudden I can't receive or make calls. I am using the exact same Google Voice Account. Nothing is working.
I have submitted a ticket since I still have premium support. No responses from Obitalk Tech Support! Would appreciate any help. Thanks.
LietenantDan:
Can I ask what service provider you are using? Not saying that is the issue, just that mine stopped working around then also and at that time my routers settings were reset to their defaults at midnight the about the same time. It was like there was an update to the firmware to the cable modem that did not keep the setting. I am using an all in one (router/modem) that I bought. I am on Spectrum in Maine
drgeoff:
I'm surprised that you were able to re-add your OBi to your Dashboard even though the echo test fails.
Delete the OBi from the dashboard. Then dial ***8 and follow the prompt to reset to defaults. Remove device from router's DMZ. Does **9 222 222 222 work? If not, dial ***1 and report back here everything that is read out to you.
RedRaider89:
My Internet Service Provide is Time Warner. There was no updates to the modem. I checked.
LietenantDan - Thanks I did all that multiple times. No I still can't get a echo. Regarding the ***1 command it lists my device IP address fine and I can access the device directly no problems that way. However I have not mucked with any of the settings.
LietenantDan:
Mine is formally time warner, now spectrum
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