Going on 2 Weeks - ObiTalk 200 can't receive or make calls with Google Voice

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RedRaider89:
Thanks again for all you help and patience.   Your last question solved my problem:

"And last but not least.  Is there any way that you setup differs from the typical home installation of cable, xDSL or fibre modem and router?"

I have an Arris Cable Modem/Router hooked up to a NetGear N900 Router.  I use the NetGear for all wireless and wired devices and use the Arris just as a cable modem and phone lines for my Spectrum Internet Service.  The ObiTalk 200 was hooked up and always has been to the NetGear N900 Router.   I decided to experiment and unplug the Obi200 from the NetGear Router and then plug directly to one of the the Arris Modem/Router ports.

To my surprise the Echo Test Worked and GV connected.  I tested inbound and outbound calls all is working fine.  Not sure why with the upgrade I had to make this change but I am just so happy it works now.

Thank you so much drgeoff!  You are a savior on this forum!  You should be getting compensation from Obitalk to make up for their incompetence in tech support.  

SteveInWA:
Quote from: drgeoff on May 24, 2018, 08:30:47 am

Obliterate the same fields that I have.  Leave ali the others visible - they present no security nor privacy risk.

Great job with your post, but your first screenshot includes your OBi numbers in the inbound call route, and the second screenshot includes what I assume is your external IP address.  You may want to delete those screenshots.

drgeoff:
Quote from: SteveInWA on May 24, 2018, 05:37:55 pm

Quote from: drgeoff on May 24, 2018, 08:30:47 am

Obliterate the same fields that I have.  Leave ali the others visible - they present no security nor privacy risk.

Great job with your post, but your first screenshot includes your OBi numbers in the inbound call route, and the second screenshot includes what I assume is your external IP address.  You may want to delete those screenshots.

I am not still wet behind the ears.

Those screenshots are not from my OBi.  I don't even have an OBi2xx or OBi30x.

Those OBi numbers and the IP address have been in plain view for years.

SteveInWA:
Quote from: drgeoff on May 25, 2018, 03:28:22 am

Quote from: SteveInWA on May 24, 2018, 05:37:55 pm

Quote from: drgeoff on May 24, 2018, 08:30:47 am

Obliterate the same fields that I have.  Leave ali the others visible - they present no security nor privacy risk.

Great job with your post, but your first screenshot includes your OBi numbers in the inbound call route, and the second screenshot includes what I assume is your external IP address.  You may want to delete those screenshots.

I am not still wet behind the ears.

Those screenshots are not from my OBi.  I don't even have an OBi2xx or OBi30x.

Those OBi numbers and the IP address have been in plain view for years.


Instead of that reply, how hard could it have possibly been, to just politely say: "Thanks for being considerate, Steve, but that was just a generic sample screenshot."

NS-OBI200-User:
Past couple of months my GV/Obi200 stopped working no incoming or outgoing calls.  I deleted the OBi from the dashboard. Then dial ***8 or **9 222 222 222 or ***1 and nothing seems to be working.  I tried to hard reset the device (not sure it worked though).  Now I am not able to re-add the device.  Since I cannot connect, I am not sure how do I now udpate the firmware as well. I have not updated firmware for almost more then 10-12 months now.  I use Verizon 100/100 and hardwire with router.  Can you please advise how to proceed and set this device to use with my existing GV account?  Thank you in advance.

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