Unable to register new OBI200 .
jccpa:
I noticed new OBi200 and OBi202 needing the new FW would get "confused" until it got the new FW.
In one case I manually downloaded an updated firmware and put it on the OBi200, then I was able to register to OBiTalk and run a firmware update from there with the ! in the triangle button.
I can't say, though, if that was 100% the issue because his router was really outdated, too.
Before BOTH those situations were remedied, I couldn't get the OBi200 to register with the server, either.
FYI. I used a handset and star codes to get the LAN IP address to login and update its firmware manually.
FYI2. Before the router upgrade, there was a problem with the Belkin DHCP, having overlapped an Epson printer with the OBi200. Check that you don't have another device on the same IP address as your OBI (which seems to allow the **9 222 222 222 test okay, but not the server registration- even though it replied "code has been sent to the server")
TigrShrk:
I am also having issues trying to register my 200(which is replacing my 100 due to the email I received from OBI telling me I needed to upgrade). Echo test works, but setup times out attempting to connect to the 200.
I tried unchecking the configure Google Voice box but that didn't work.
So downloading an updated firmware appears to be my next option.
Can someone post instructions how to do this?
Thanks in advance
SteveInWA:
Quote from: TigrShrk on June 05, 2018, 03:48:13 pm
I am also having issues trying to register my 200(which is replacing my 100 due to the email I received from OBI telling me I needed to upgrade). Echo test works, but setup times out attempting to connect to the 200.
I tried unchecking the configure Google Voice box but that didn't work.
So downloading an updated firmware appears to be my next option.
Can someone post instructions how to do this?
Thanks in advance
You do not manually download firmware. If you properly added the device to your OBiTALK dashboard, it should automatically update to the current firmware, which is 3.2.2 (Build: 5859EX).
Pick up the phone connected to the OBi. Key in ***0 then 1# to hear the installed firmware version. What is it?
TigrShrk:
Steve, that's the problem...I cannot configure my 200, so I can't do anything as you state until OBI recognizes it.
I just upgraded the firmware but it still will not configure.
drgeoff:
Quote from: TigrShrk on June 05, 2018, 04:36:12 pm
Steve, that's the problem...I cannot configure my 200, so I can't do anything as you state until OBI recognizes it.
I just upgraded the firmware but it still will not configure.
To dial ***0 and then 1# to hear the firmware version read out to you does not require any prior configuration. Does not even need a network cable plugged in. Power supply and phone - that's all.
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