Unable to register new OBI200 .

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TigrShrk:
drgeoff,
 You're right...I was able to dial ***1 and get my ip addr. Then signed into my OBI 200 and upgraded the firmware.
After it rebooted I attempted to add this device to my OBI acct. and that's when the problem occurs....after dialing the **5--- number I wait and wait and wait but it never connects to my OBI 200
fw is 3.2.1(build 5757EX)

RFC3261:
Quote from: TigrShrk on June 05, 2018, 04:47:26 pm

Then signed into my OBI 200 and upgraded the firmware.

Manually updated it?  To what version (the complete string as reported under the SoftwareVersion tag on the Product Information group on the web interface)?

TigrShrk:
I had the same issue that jccpa had....my Epson printer had the same ip addr as my OBI.
I unplugged my printer and started the setup process and this time everything worked....whew.
I setup Google Voice and now my home phone is connected and functional.

drgeoff:
Quote from: TigrShrk on June 05, 2018, 04:47:26 pm

drgeoff,
 You're right...I was able to dial ***1 and get my ip addr. Then signed into my OBI 200 and upgraded the firmware.
After it rebooted I attempted to add this device to my OBI acct. and that's when the problem occurs....after dialing the **5--- number I wait and wait and wait but it never connects to my OBI 200
fw is 3.2.1(build 5757EX)

That is not the latest firmware.  But the OBi should automatically get upgraded soon after adding the device to the portal.  Can you still reach the echo test when you dial **9 222 222 222 ?

If you are always trying to dial **5 followed by the same 4 digits that probably will not work   Each time you click the "Add device" on the portal it will give you a new 4 digits.

SteveInWA:
Quote

fw is 3.2.1(build 5757EX)


That's why we both asked you what firmware version you were running, and why I told you not to upgrade it manually.

If you can't get it to automatically upgrade after whatever you did to the unit, then restore it to factory defaults, either via the ***8 method, or the paper-clip method, and try again.

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