OBI200 Google Voice Setup Error "Registration Not Required"--What does it Mean?
SKIN:
Hello All,
I was using OBI200 since last 2 years and suddenly it stopped working.
I tried setting up same old Google voice but i am getting an error " Registration Not Required" and after few minutes the same error is changing it to "Connect Failed : No Response" . See attached images with sequence of steps ( Step 1 to Step 4 ).
Tried below all and verified setting up Google Voice , but still getting same error.
1. OBI device status is Green in OBI Dashboard.
2. All lights on OBI200 are blinking as expected
3. Echo test is successful.
4. Factory reset is successful.
5. IP address verification is completed successfully.
6. Verified that no firmware update is not required. ( As triangle symbol is not appearing on OBI
dashboard and Dialed ***6 to verify that device is up to date)
7. Tried connecting to new Google Voice Number. Still no luck.
8. Verified Internet Router configuration to see any blockage in Router. No Blockage.
9. Deleted complete device from OBI dashboard and added again and tried setting up same old Google Voice Number but still it didn't work.
Did anyone face this issue ? what exactly means "Registration Not Required" error means ? How to Resolve this problem ? Please help..
Thanks in Advance.
SteveInWA:
I don't recall seeing that error message before. It might be that the provisioning system is not working at this time. I suggest doing nothing further, then tomorrow, power your OBiTALK device off and on again, wait a while and see what happens.
Taoman:
Quote from: SKIN on June 04, 2018, 06:52:25 pm
6. Verified that no firmware update is not required. ( As triangle symbol is not appearing on OBI
dashboard and Dialed ***6 to verify that device is up to date)
That means very little these days. Please provide your current firmware (SoftwareVersion) level as shown on the Status page.
restamp:
"Registration not required" is not an error message. It generally means you've unchecked X_RegisterEnable in Service Providers > ITSP Profile X > SIP. However, I've seen it show up erroneously if you pull up the Status page early in the boot sequence. It generally remedies itself, being replaced by the correct status once the registration is actually attempted, so I'd say the production of a transient "Registration not required" does not in itself indicate a fault in the OBi.
Taoman:
Quote from: restamp on June 04, 2018, 11:08:42 pm
"Registration not required" is not an error message. It generally means you've unchecked X_RegisterEnable in Service Providers > ITSP Profile X > SIP. However, I've seen it show up erroneously if you pull up the Status page early in the boot sequence. It generally remedies itself, being replaced by the correct status once the registration is actually attempted, so I'd say the production of a transient "Registration not required" does not in itself indicate a fault in the OBi.
Exactly. Unless X_RegisterEnable is unchecked "Registration not required" means absolutely nothing. It shows up for most all SIP connections during startup until registration is completed.
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