Loud Static
lrosenman:
I've seen this randomly. No explanation.
Sp0012:
I'm also facing this issue on random basis. It happens for both inbound and outbound calls. Whenever it happens, I see huge underruns (> 25K).
I created a new thread in the forum and there was no reply. I also contacted OBi support and only thing they recommended was to change the phone.
I use GV on OBI200. Yesterday this issue happened while calling an international number. I could hear a clear message from Google that the call is being routed through google and after that there was nothing but loud static. When I tried the same number again within a few seconds, I noticed the same behavior. When I tried after 2 hours or so, there was no issue.
This issue happens only during beginning of the call. Could this be due to loss of important packets needed for initial handshake? I tried to set QoS on my router, disabled SIP ALG and changed router but no luck so far. I'm planning to use SurgeArrest Surge Protector to see if it helps.
I hope someone will offer a solution for this issue.
aleet:
I ran into same problem using obi200 w/ GV calling a line (Comcast). It happens 9 out of 10 times and that is the number I call the most. Before I bought obi200, I was using Asterisk with no problem over the same GV account and call the same Comcast number.
I did a week of reading on many forums, seems like many people have this problem since a few years, and Obi didn't have any solution, or even acknowledge this. Wish I knew before I bought it. Obi didn't reply to any of our question even in this forum. They didn't list it as a known issue in masking it from consumer. At this point I have no confident their engineering is competent in fixing this.
Yup, not a happy customer.
nurit:
Did you ever find a fix for this problem? I'm having this issue almost every time I call a particular chain store (no matter which location): I call and then I get the IVR menu, which sounds fine. Then I pick the option to be transferred to a store associate, I get static when they pick up. I also intermittently have this problem with other numbers that I call.
I have an Obi 200 with Google Voice too.
zapattack:
I seem to recall someone mentioning that OBi wanted an example of this failure
that was reproducible. Occasional random failures are hard to trouble-shoot.
Perhaps you could pass the name and phone number of this company along to Polycom.
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