device is connected, phone numbers not received a response by service provider
AnnieRachie:
I have an obi 200 box connected to google voice.
on my obi dashboard it says that service provider 1, google voice, is connected.
however, when I try to make outgoing calls, it says this number has not received a response from the service provider.
i tried to reach customer service through email and have received infrequent responses to my emails.
can anyone please help.
thanks
FormerYooper:
Had the same issue a few days ago ....
https://www.obitalk.com/forum/index.php?topic=13925.0
alm260:
I have the same device and use GV as well and ever since we've had it (a month now) I can receive incoming calls and make out going calls about 70% of the time. During the other 30% I go to pick up an incoming call and all I get is silence or when I make an outgoing call it will ring three times then silence. I've tested Google Voice through a friend's Obitalk at her house and it works just fine with our account. So the issue must be with the Obitalk. I've tried a new Obitalk and sent the first one back but still having issues. No one in this thread has helped us yet.
AnnieRachie:
what does it mean to cycle the power to the unit?
FormerYooper:
Quote from: AnnieRachie on June 08, 2018, 04:39:57 am
what does it mean to cycle the power to the unit?
Disconnect the OBi from power by pulling out the power cord & then reconnecting it again. You will then see the various lights on the unit flash off & on.
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