unable to register new OBI200.
indiie1138:
new OBI200 set up. I get past the **5 then it asks me for an admin password, nothing works. What is this password and were do I find it?
SteveInWA:
The **5 procedure does not ask for an administrative password. It displays a random 4-digit code on your computer screen, and it tells you to enter **5xxxx, where the x's represent the 4-digit code.
If you need the admin password for some reason, it is admin. If the device doesn't respond to that password, then it is not a new device, because somebody changed the password. In that case, you can restore the device to factory defaults, by picking up the phone and keying in ***8 then 1.
indiie1138:
If you read what I posted you would know I said I got the **5 1234 number and that that part worked and the device appeared set up (see attached), but it wanted an "admin" password to complete the set up (see same attachment). No password is working What admin account is it referring to?
I have access to the web manager on the device and that password is not working on the Obi set up page.
SteveInWA:
I did read your post. It contained too little information to be clear, and all too often, we go down a troubleshooting path with someone, only to realize that we assumed they understood some concept that they did not, and it was the actual problem.
Your situation is still unclear. On the one hand, you show screenshots from the local web interface. That UI is password protected. It should have popped up a window asking for the user name and password, to be able to access it. THAT is the administrative password. By default, the user name is "admin", and the password is "admin". If somebody changed it, then you need to use that password. That is the password OBiTALK is asking you to confirm. It's a security issue: if you could remotely access the device via OBiTALK without knowing the password assigned to that device, then you could grab control of somebody else's device.
I explained that, if this is a brand new device from a legitimate retailer (e.g. Amazon, B&H Photo, Frys, Newegg), then it should be set to admin/admin out of the box. If you bought it off of eBay, it is probably used. The factory restore procedure I mentioned will restore the password to admin.
indiie1138:
As shown in the screen shots I do have access to the web management of the device I know that password, that password is not working on the OBI website setup screen nor is the default admin password. That is why I wanted to know what password it was asking for. I can reset the device to factory but I shouldn't have to as I know the password.
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