Obi200 Moving from VOIPO to Google Voice

<< < (2/2)

SteveInWA:
WTF!?

That's odd.  Maybe someone else here has seen that behavior, but to me, it "smells like" a service-provider-configured device.

After the number ports into T-Mobile, you can try doing a full restore to factory defaults.  There are two ways to accomplish the same thing.  The easiest way is to delete the entire device off of your dashboard, wait a few minutes, then unplug it from Ethernet and power.  Plug just the power cord back in.  Pick up the attached phone and key in ***8 then 1 to restore it to defaults.  Wait long enough for it to reset and reboot.  Then, use the **5 procedure to add it back to your dashboard.

mobilelawyer:
I remembered that I posted to this support forum about a technical issue I had when setting up the Obi for VOIPO.

Judging from what I wrote, I manually set up the device:

http://www.obitalk.com/forum/index.php?topic=10774.msg70946#msg70946

SteveInWA:
I'd suggest following the instructions in my post above, after your number ports to T-Mobile.  And, to emphasize again, do not try to "churn" your port immediately to Google Voice. Wait at least several days.  A week is best.  If you don't wait, you're asking for trouble, with a screwed-up port.

mobilelawyer:
Your advisory about waiting is appreciated and noted!

And I think i found the answer to the trashcan issue. I was not drilling into the menu properly. I was clicking on SP1. I should have clicked on the grey square next to Obi200 under the device list. When I clicked it, the VOIPO Account showed up with the trashcan next to it!



So I think I can avoid the hassle of starting completely over.

SteveInWA:
Well, there you go!

Good luck, and, if you have a problem with porting into Google Voice, post a question over on the Google Voice help forum (link is below my signature line here), and we'll assist you over there.

Navigation

[0] Message Index

[*] Previous page