OBI200 - Call forwarding on No Answer does not work

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azrobert:
Did you read drgeoff's 1st point? You need to use OBi Expert to make configuration changes. If you want to use the local interface you need to disable OBiTalk Auto Provisioning, but then you won't be able to use the portal to make changes to your OBi200.

You are making the changes in the wrong place. The changes need to be in the SPx Service where GV is defined or the Phone1 Port found under Physical Interfaces.  Try the SPx Service first and if that doesn't work use the Phone Port.

Forwarding calls using the inbound route should work. The new SIP GV supports more than 2 simultaneous calls, but the OBi200 default only allows 2. You need to increase the MaxSessions found in the SPx Service.

drgeoff:
Thank you to azrobert for reiterating my first point.

In addition, I question whether putting that '+' in the forwarding number will work with OBi's default digit maps.

Nhlobi:
Thanks azrobert.

It is not that I am ignoring any advice. In fact, the first attempt I did was through the Obiexpert interface (may have not explained that earlier). I changed the settings under SP1 CALLFORWARDONNOANSWER ENABLE and I inserted a phone number in the phone number area under the same category. It did not work. I tried about 3 times. I did follow your advice and increased max sessions to 3. I also tried, the SP1 x-inbound-callroute entry with a number as per forum suggested format. It did not work.
I will try the phone port next.
Dr. Geoff, the plus sign was inserted by Obi when I did the star code.

SteveInWA:
Quote

I did follow your advice and increased max sessions to 3.


Do this at your own major risk.  Google will suspend accounts for abuse if there are signs that the account is being used for <an undisclosed number of> multiple simultaneous channels.  If that happens, you might permanently lose your phone number, with no recourse to recover it, nor to ever use the service again on that account.

A different approach would be to manage your linked phone numbers correctly, in your Google Voice settings page.  Forward the Google Voice number to a number provisioned with a US SIP ITSP.  On that ITSP's service, do a subsequent forward to the Canadian number.

Nhlobi:
Thanks Steve, I tried to find this policy somewhere but couldn't (yet). I will continue looking for it. The numbers I am forwarding the calls to are my own and my wife's. I can just whittle that down to 1 if there is a problem. If you know of the link, I would appreciate reading that policy.

On the other hand, I finally got call forwarding working using the x-inbound-callroute method in SP1 (thanks Drgeoff and azrobert). I could not get it to work by changing the SP1 setting or the phone port setting to "call forward on no answer". I am guessing caps are an issue as far as configuration entries go because x-inbound-callroute method did not work the first time I tried it. If not that, then I must have just screwed up the entry.

I am going to try to enter a second number in x-inbound-callroute and see if I can get 2 numbers to work.

Thanks to all that provided advice.

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