OBi 200 and Google Voice: No audio either way on outgoing calls
cubicpie:
As the title says: On outgoing calls, I hear ringing for a bit. After a while (presumably when the phone is picked up) the ringing stops and there is only silence. The person on the other end cannot hear me and I cannot hear them.
(But I just double-checked now with my cell phone and audio from the cell reached the OBi—the other direction did not work. This is not how it worked with a different call just a few minutes ago, when there was no audio in either direction.)
Incoming calls work fine.
This is a new development; before a week or so ago, outgoing calls worked fine. To my knowledge no OBi or network settings have changed since then.
Any ideas?
EDIT 6/2/18: Updating to firmware 3.2.2 (can't be done manually, had to re-add my device to the OBi provisioning portal) seems to have solved the issue.
EDIT 6/6/18: I removed the device from OBiTALK after setting it all up—and that seems to have broken it again. Tried re-adding GV to the provisioning site but now I don't have incoming calls or incoming audio on outgoing calls. Haven't yet tried a full device reset, but I guess that's the next step.
PWTm105:
I have the same problem on an OBI 1032
soundview:
Same problem on my Obi202. Tried turning off and back on both router and Obi device. Firmware checked and echo test works. Very frustrated here!
JTrain:
Same problems with my Obi 202. I called work and then downloaded the voicemail message. Call went thru but no sound in message.
JLJomatic:
Related issue just started for me about 24 hours ago using OBi100 w/ Google Voice via the Simonics GVGW portal: I can hear dial tone, I can hear keytones as calls are placed, all OBi test calls are normal, and callers can hear me -- but I cannot hear anything once a call connects: not a live person, not an outgoing answering system, not a commercial service (eg, Time). Verified it's not my hardware, poked around the Forums and have seen recurrent but intermittent reports of this issue, no solution. Very frustrating!
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