OBi 200 and Google Voice: No audio either way on outgoing calls
GPz1100:
For those with the one way audio issues, post what you see when:
1) log into your google voice account at - https://www.google.com/voice/b/0/redirection/voice
2) click on the gear top right corner, settings
3) under forward calls to, do you see Google chat, or Obitalk Device?
Also note which firmware build you're using (including the 4 digit # at the end).
cubicpie:
Hey GPz, I seem to be back to having the problem. Now it's two separate issues:
1) On outgoing calls, no audio comes back to the OBi. Audio is sent properly.
2) Incoming calls are not received (!!).
In GV forwarding, I see both Google chat AND OBiTALK Device. Incoming calls do ring in Google chat (i.e. Hangouts), but they don't ring the phone. I can pick up the phone while a call is coming in and I only hear the dial tone.
Firmware is 3.2.2 build 5897EX.
GPz1100:
^^This is different from the issue in this topic.
Are either/both checked?
You really shouldn't have both google chat & obitalk device in the forwarding list. Usually when the account is migrated to gv sip, google chat option goes away. In a way that's a good thing if you have a need for google chat.
If you absolutely have no need for it, you can try deleting google chat, reboot the obi and try again. If still no go, delete the obitalk device too from gv forwarding, reboot the obi and try again.
SteveInWA:
Quote from: GPz1100 on July 06, 2018, 10:29:15 am
^^This is different from the issue in this topic.
Are either/both checked?
You really shouldn't have both google chat & obitalk device in the forwarding list. Usually when the account is migrated to gv sip, google chat option goes away. In a way that's a good thing if you have a need for google chat.
If you absolutely have no need for it, you can try deleting google chat, reboot the obi and try again. If still no go, delete the obitalk device too from gv forwarding, reboot the obi and try again.
Right. This shouldn't be happening. It is some sort of unfortunate side-effect of Google placing the XMPP shutdown on temporary hold. Eventually, every Google Voice configuration will be automatically cleaned up when the conversion is complete, but that doesn't help people who are in limbo now. I don't have a date to share at this time.
cubicpie:
Well, I fully reset the device and re-added GV to it via the provisioning portal. All works now. Eventually.
Quote from: GPz1100 on July 06, 2018, 10:29:15 am
You really shouldn't have both google chat & obitalk device in the forwarding list. Usually when the account is migrated to gv sip, google chat option goes away.
Is it expected that I should only have one or the other working? I do want incoming calls to ring both the OBi and Hangouts (mobile/computer). I'll be sad if this option goes away in the future.
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