Outgoing callers can't hear me
Motty:
By me is this grayed out, I cant change it.
Auto Firmware Update >> Method: Disabled
ITSP Provisioning >> Method: Disabled
Opulent:
It is finally working for me. Had the issue with called party not being able to hear me.
Went through the process of deleting/resetting/reverting to 5859ex, then did another factory reset, after re-registering with obitalk it updated back to 5898EX and finally started working. I also noticed that it now updated the stun server and port to stun.l.google.com port 19302 in the ITS profile, I don't think that was there before.
sbs9:
Wanted to share what did and did not work for me.
First noticed the problem about a week ago, but I don't make a lot of outgoing calls with the OBI, so I'm not sure when it started.
Based on threads on Google forums I think something changed on the GV side because people are reporting the same problem with non-OBI hardware devices.
I have two OBI200, here's what I did on each:
Device #1
* Was on 5757EX
* Upgraded to 5898EX
- no improvement
* Hardware reset ; reconnected to OBI portal ; reconnected to Google Voice
- problem fixed
Device #2
* Was on 5757EX
* Via OBI portal deleted service provider ; reconnected to Google Voice
- no improvement
* Upgraded to 5898EX
- no improvement
* Hardware reset ; reconnected to OBI portal ; reconnected to Google Voice
- problem fixed
The one obvious sequence I didn't try was to start with a hardware reset and resetup GV without upgrading firmware.
I remember that I had a tweak in the settings to fix some earlier problem with GV from a year or two ago. If everybody else with this problem also had that tweak then maybe GV changed so that the tweak now breaks things. The hardware reset then removed the tweak. Sorry, don't remember what it was.
jupiterstation:
I had a similar problem and it was fixed.
http://www.obitalk.com/forum/index.php?topic=14259.0
I don't know if my assumption is right, but I think that if you have the latest firmware, but still the GoogleChat link then you might have issues like the ones described in this thread. I opened a ticket with OBI and they pushed through a SIP link and all is good now. More details are available on the linked thread.
Good luck.
Navigation
[0] Message Index
[*] Previous page