Google Voice Failure

(1/3) > >>

A_Friend:
Google Voice has stopped working for outgoing calls for me.  Incoming still seems to work.  Apparently, outgoing calls ring the destination phone, but there's no audio in either direction.  (Or a fractional second of audio before it clips off.)

This was going on intermittently at first.  Some calls went through, others didn't.  On Thursday, I was making a lot of calls, maybe 15 or 20 altogether, and thought it was maybe because that was considered overusing the service.  Friday, I only needed a handful of calls, but zero went through.  I have two devices, a 200 and a 202, with different GV accounts on each.  I usually only use the 202, but the 200 is showing the same exact symptoms, and that only gets used very rarely.

I haven't changed any settings in either GV account or either Obihai recently.  Any idea what might be happening?

RFC3261:
Quote from: A_Friend on June 29, 2018, 11:08:23 pm

Any idea what might be happening?

You did not mention details like your ISP, your location, what ITSP your targets are using, etc.

However, Friday there were two major fibre cuts to twp different providers in geographically diverse locations (one in NC, one in NYC) in the US which impacted Internet traffic for a number of providers over an extended period.  Some of the repair work was known to be continuing overnight (repairing fire damaged fibre in vaults in NYC can take some time). 

A_Friend:
What I can tell you is that calls to the same numbers are completing normally via my two other VoIP providers, voip.ms and callcentric.com.  As everything goes through the same ISP (Spectrum/Time-Warner), that can't be the problem, can it?  Or can it?  Is there something an ISP can block that would affect GV but not SIP?

This is baffling.  Especially the part where I can get incoming calls.

Can you think of any settings I need to check, at any level?  Have there been any firmware upgrades recently?  Or anything else that needs to be refreshed?

Thanks.

A_Friend:
I'd like to attach screen shots of the Call Status output of making calls to the same number, Okay via voip.ms, and Fail via GV, but I'm unable to attach them without the post failing.  They're only 78kb each.

I'm no expert at this, so I'm not sure what I'm looking at.  Tracing the GV Peer IP address shows it is in the Netherlands.  Could that be the problem?  I'm in New York City, placing a call to New York City.  I've tried the call more than once, and I'm seeing that same IP.  Other than that, I don't know how to interpret any of this.  I'm out of my depth.

A_Friend:
Anyone know why I'm unable to post a .jpg screenshot here?  It's only 135 kB.

Navigation

[0] Message Index

[#] Next page