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Author Topic: Bug Report: Auto Attendant Prompt Restoration  (Read 157315 times)
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Posts: 225

« on: July 08, 2018, 09:26:52 pm »

Wasn't able to restore backupaa.dat to build 5898EX.  It says it updated prompts, but still had default system prompts, not my own.

Looking at the Auto Attendant, it actually had loaded my user prompts, or at least the audio for them.  It just hadn't put any of the parameters in the fields of the "Auto Attendant 1 Prompts" section, so it was still using the factory standard ones.  Tried it a few times, with different vintages of backup files.  Same thing.  Finally had to look up the instructions for doing this the first time from scratch and figure out what to put in the fields by hand ("%User1%", etc.).

Why does Obihai/Polycom keep breaking things that used to work fine?
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