Rcvd calls ring, announce and say select 1 to answer, then hangs up!! Help

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rhino:
So this service with google voice has worked well for a couple of years, now in the last several months, it disconnects when I try to answer the phone at home. 

I can still call out without problems. 

It rings, I answer, it announces the caller and says "Select 1 to Answer"  I press one, and it disconnects. 

Anyone know how to fix this?

Thanks!

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