OBI200 operation unreliable since May 2018
SteveInWA:
Quote from: NoObiKnObi on July 08, 2018, 02:19:10 pm
Thanks for the update Steve. We were having power outages here in LA from the heat, so mine just now got updated. That's great news. I'll have to test for a while, hopefully I'll get the same results.
Wow, I guess everyone's air conditioning is overwhelming the grid. My friend in Burbank said it was 118 the other day. Good luck staying cool!
NoObiKnObi:
Thanks Steve. It's still hot here, but power has been restored and I think the worst is behind us. I'm not quite so sanguine regarding Polycom, however. In my case 5898 fixed all the new bugs induced by 5897, and it's a marginal improvement over 5859. I can make calls out fine, received calls are improved. I now need to perform a soft reboot every few hours to avoid "service provider" errors. Received calls mostly work but a little flaky. Sometimes my cell phone doesn't ring with the IP phone. So still not back to the old days of consistently solid operation. How is everyone else doing?
NoObiKnObi:
Update: Having had more time to test, I would say that 5898 is the same or worse than 5859, which was described in my original post in this thread. Sadly, after about ten years, I'm starting to think it's time to find an alternate solution to Polycom.
SteveInWA:
Quote from: NoObiKnObi on July 16, 2018, 09:28:45 am
Update: Having had more time to test, I would say that 5898 is the same or worse than 5859, which was described in my original post in this thread. Sadly, after about ten years, I'm starting to think it's time to find an alternate solution to Polycom.
Nobody else is reporting the exact same symptom as you, so I doubt there is any overall issue with firmware at this time. You may just have a failing unit.
NoObiKnObi:
That's an interesting data point. OK, in that case perhaps replacing it makes more sense than a service contract, in which case they would probably just tell me to replace it. So glad that you are on the forum Steve, that's a big help. Thank you!
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