How to Set Up an to dial 911
MichaelSr:
Just got my OBI200 set up and it's working great!
Where do I contact to set up the ability to dial 911 service?
Thanks!
A_Friend:
There are several companies widely discussed here which can sell you the service. Just subscribe and add one to another ITSP/SP setup. I'm using Callcentric.com. It's $1.50/month for E911 service. As an added bonus from them, you can get a "free" DID with unlimited inbound calling, although it's in NY State. And an iNum, which might be useful for something. Their outbound rates aren't great, but if you're doing all your outbound on GV, who cares?
Then, you need to add something to the "Outbound Call Route" under Phone to use the Callcentric account for 911 calls. It'll look something like this: {911:sp4},
Just add it to the front of the string. You might have to also twiddle the digit map on the SP to allow three digit numbers, I can't remember -- it's been a while...
SteveInWA:
Note that you do not need to modify any digit maps. If you configure the Google Voice and Callcentric SPs via the basic OBiTALK device page, it will have a check-box to tell OBiTALK to use your specified service provider for 911. It will take care of setting up the call routing.
A_Friend:
Quote from: SteveInWA on July 06, 2018, 06:06:54 pm
If you configure the Google Voice and Callcentric SPs via the basic OBiTALK device page...
I'm now terrified by the ObiTalk portal. How do you keep it from updating your firmware to 5897EX? That wrecked a perfectly good setup. I had everything working fine, all my settings manually restored Thursday morning. Sometime during the day, the software updated and I was back to square zero, with Google Voice misbehaving exactly as it was under XMPP. Only this morning did I stumble over advice to downgrade the firmware and try to lock it in. That worked.
My advice remains, until this problem is well-documented, admitted to, and fixed by Obihai/Polycomm, do everything you can to keep your firmware 5859EX. If you have to, downgrade to it, get Google Voice working, and disable ObiTalk provisioning and updating, verify that GV is still working on your device by making multiple, different calls, and then load everything else manually.
Right now, the provisioning for Google Voice on ObiTalk is incompatible with the firmware they're pushing. Your GV will stop working correctly and you'll get the missing audio problem everyone's yelling about.
SteveInWA:
At the moment, I have seven different OBiTALK devices, including a 202, two 200s, and four OBi IP phones, all successfully running with the latest firmware, purely configured on the portal.
Occasionally, over the years, there have been a few instances of bugged firmware. The hundreds of thousands of users whose devices work fine don't post here, so whatever you read is not representative of the entire user population; only the people with problems or questions.
The Google Voice<-->OBiTALK platform is currently undergoing major updates, and some previously-undiscovered bugs are surfacing. It will take some time for this to become stable. The end result will be worth the pain, as the new infrastructure is higher-performance and more up-to-date, and it will be the single platform to support all of Google's VoIP offerings, including the built-in VoIP calling now rolling out to desktop and Android users, and for OBiTALK, Project Fi, and Google Fiber Phone.
The problematic firmware you dealt with has already been replaced today. The 200/202 firmware now being pushed from the portal works, and it is build 3.2.2 (Build: 5898EX).
There is a culture of "anti-evil-business, DIY, keep your hands off my stuff" on DSLReports and elsewhere, which in practice, is more emotional than warranted. It's your device, make your own decision as to how you want to support it.
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