Help! Obi200 stopped working
samp010:
Hi - I had to replace my ATT router recently and since then, my Obi200 has stopped working. I deleted it off ObiTalk and have tried numerous times to Add Device on the Obi Dashboard but the **5-xxxx call does not connect. Have a solid Green Power light, and a blinking internet light, but the phone LED is not on and will not come on despite re-booting the Obi200 many times.
Thanks for your help.
Sam
drgeoff:
Can you connect to the OBi echo test number? Dial **9 222 222 222.
samp010:
Sorry, i should have mentioned in my initial post. I dialed the **9-222 number also numerous times after the **5 call attempt would time out. The echo test call also does not dial out. The phone LED remains off.
drgeoff:
Quote from: samp010 on July 07, 2018, 06:23:53 am
Sorry, i should have mentioned in my initial post. I dialed the **9-222 number also numerous times after the **5 call attempt would time out. The echo test call also does not dial out. The phone LED remains off.
Exactly what response do you hear when you dial **9 222 222 222 ?
What do you hear if you dial ***1 ?
samp010:
I don’t hear anything. The call does not go through. ***1 does not go through either. I get dead air when I dial any number.
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