I cannot hear outgoing caller
GIOS:
I have a OBi508 and I have tried multiple factory resets, and device resets however I cannot hear any audio from outgoing caller. In coming calls are working perfectly fine. I am running software version 4.0.5 Build: 5872EX. Can someone please help me? Thanks
transam98:
I have the SAME EXACT thing !!!!!!!!!
and Ive got 2 508's using GV... I used to have SIMONICS, I deleted that when it went dead and unsupported... Call will ring and connect and answer and I hear a SPLIT Second of a answer and then nothing... silence...
incoming seem to work fine..
volkswagner:
Exact same problem has come up on my oBI1062 on all google voice configured lines.
I just upgraded to latest firmware (OBiPhone-5-1-8-4643.fw) but problem persists.
This is not specific to Obi though. I have the same symptom come up this week, on
FreePBX Google Motif plugin. It has one way audio as well. Google has made some
changes but failed to tell the world. The one way audio only occurs during outbound calls.
Inbound calls work just fine.
SteveInWA:
Quote from: transam98 on July 12, 2018, 08:52:07 pm
I have the SAME EXACT thing !!!!!!!!!
and Ive got 2 508's using GV... I used to have SIMONICS, I deleted that when it went dead and unsupported... Call will ring and connect and answer and I hear a SPLIT Second of a answer and then nothing... silence...
incoming seem to work fine..
Polycom has new firmware for the 508's. They're testing it with a small number of users, and it should be released to every device very soon. If you contact them, they may be willing to push it to your devices.
SteveInWA:
Quote from: volkswagner on July 13, 2018, 11:51:23 am
Exact same problem has come up on my oBI1062 on all google voice configured lines.
I just upgraded to latest firmware (OBiPhone-5-1-8-4643.fw) but problem persists.
This is not specific to Obi though. I have the same symptom come up this week, on
FreePBX Google Motif plugin. It has one way audio as well. Google has made some
changes but failed to tell the world. The one way audio only occurs during outbound calls.
Inbound calls work just fine.
No, that's not the latest firmware for the 1000 series. It's 5.1.7 (Build: 4666EX.1311) or newer.
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