Auto Attendant not recognizing the key press
JohnC1972:
Quote from: User.82 on July 23, 2018, 06:21:18 am
JohnC1972, you should send an email to support@obihai.com and ask them how to fix this issue. Unlike mine, your device is still supported and they should be able to help. Please post the results...
Support got back to me and said two things:
1) Use a digital phone (which I am)
2) Go to Google voice settings and disable call screening.
So not really a solution.
SteveInWA:
John: you piggy-backed on another user's discussion. You have a different device, and you didn't clearly explain how your situation is related, other than you apparently have a telephone plugged into an OBi 200 and that telephone doesn't ring under some unexplained conditions.
If you want us to help figure out what is wrong, you need to start from the beginning, as if this were your own thread, not User.82's thread, and explain in detail how you are using the device and what is not working with what.
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