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Author Topic: Unable to do firmware upgrade for obi1032.  (Read 22643 times)
WelshPaul
OBi Phone Beta Tester
***
Posts: 419



« Reply #20 on: May 15, 2019, 05:14:33 am »

Hi,
  
     I am trying to setup my obi1032 with Google Voice, and I am running into some issues.  I keep getting the backed off error. So I thought I would upgrade the firmware and see if that helps. But I am not able to update the firmware from the current one:
HardwareVersion   1.3   help
SoftwareVersion   5.0.0 (Build: 2486)

      I have tried factory resetting, deleting and adding the device to no avail. I have tried updating the firmware from the ObiTalk as well as from the local web page. Nothing seems to work. Can anyone please help?

Thanks,

Try installing this: http://fw.obihai.com/OBiPhone-5-0-0-3497.fw

Or: http://fw.obihai.com/OBiPhone-5-0-0-3806.fw
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kvc1
Newbie
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Posts: 4


« Reply #21 on: May 15, 2019, 05:35:58 am »

April 2015, I think on Amazon. We bought an Obi202 along with it.  That one worked. The 1032 never did, just sat on my desk forever. I am trying to set this up now and running into these issues.
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SteveInWA
Hero Member & Beta Tester
*****
Posts: 5582



« Reply #22 on: May 15, 2019, 01:48:51 pm »

Assuming that the phone is plugged into power and Ethernet, pick up the phone.  Does it have a dialtone?  If so, key in ***1 and listen to the IP address it plays back.  Use your web browser and go to that IP address.  Does it open the configuration web page?  If so, attempt to upload the versions that Paul linked in his post.  What, exactly, in detail, happens?
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--Steve

Google Voice Forum Product Expert

https://support.google.com/voice/community
WelshPaul
OBi Phone Beta Tester
***
Posts: 419



« Reply #23 on: May 15, 2019, 02:10:05 pm »

April 2015, I think on Amazon. We bought an Obi202 along with it.  That one worked. The 1032 never did, just sat on my desk forever. I am trying to set this up now and running into these issues.

Do as Steve stated in his post. You should see the phones web based GUI as shown here: https://www.ukvoipforums.com/emulators/OBi1032/

Click on System Management > Device Update

Update the phones firmware manually by selecting one of the above firmware revisions I posted in my previous post...
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