Firmware 3.2.2 Build 5898) breaks PhonePower. Need to revert to 3.2.2 build 5757
soobong:
Sorry. Phonepower SP2 has failed after about 15 minutes or so...
hmmm...
rl4265:
If any of you know how to get a reply Obihai support, please let me know how to do it.
I've paid for premium support.
I've sent in service tickets.
I've left voice mail.
I can't get a live person to call me back.
In the past, Obihai has given excellent support, but this is the worst I've gotten from any company.
In the meantime, I intermittently drop calls and get a error 403 when using PhonePower. (I note: PhonePower and Obi have been rock solid until recently.)
Mango:
rl4265 did you receive my PM?
rl4265:
Mango: not sure what a PM is, but I'm using a OBI 202. I'm caught in the middle. PhonePower says they don't allow their 202's to update and are using build 5757 and their 202's work great as mine did until the latest update.
I downloaded 5757 but get a checksum error when I try to install it.
I've paid for premium support and don't get replies to my on-line ticket requests or voicemail to find out how to roll the firmware back.
Very frustrating. PhonePower says there is nothing they can do until Obi release a new update or I get my device reverted.
A note: I'm using a Arris 6580 combo cable modem and router. There are no ALG settings.
madhouse:
Quote from: Mango on July 16, 2018, 05:38:21 pm
There have been no firmware updates to the OBi110 for months/years. The changes that require purchase of an OBi200 are only related to Google Voice, which does not affect you since you use PhonePower. Barring a hardware failure (lighting strike, power surge, etc) your 110 should still work.
Unless you're the same dude on DSLR under a different name, you are the second person who reports issues with the 110 as well as the 2xx's new firmware. Conspiracy theory: PhonePower made some fundamental change to how their switches work and this is not an Obihai problem at all.
Until someone does a SIP trace to find out exactly why their setup is failing, any troubleshooting will be a shot in the dark.
I tried using a cisco 112 and have the same problem as my 202 so you are probably right. Been several weeks now and still unable (or willing) to fix it
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