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obi100 help

Started by damdude, July 24, 2018, 09:20:49 AM

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damdude

Hi guys, 

I am newbie here. I need some help on obi100 (1.3.0 (Build: 2886-naf7))  I know Obi took out support for obi100 but to my understanding it should  be still be working with google voice with latest FW it has correct ?

Few backs I set it up with a custom firmware it started working but then suddenly stopped working now even after following steps for factory reset as provided by steveInWA  below It still doesn't work  and I get error message as "number rejected by service provider, reason is 500" when I try to call a number as 1-(area code) -XXX -XXXX

In obi portal I see my status as connected with google voice

Steps I followed to reset the obi:
Go to your OBiTALK dashboard, https://www.obitalk.com/obinet/pg/obhdev. Click the OBiTALK device you want to use.  On the next page, click the blue "Delete Device" icon to remove it completely off of the dashboard.  Wait a few minutes while it resets and removes the device, and the LEDs have stopped blinking (except for the middle LED flickering).
Then, unplug the Ethernet and power cables from the device, leaving just the phone cable.  Plug back in only the power cable, and wait for it to boot up.
Pick up the phone and key in ***8 then 1 to confirm restore to factory defaults.  Wait for it to go through the blinking lights thing for several minutes.
On your browser, go here:  https://myaccount.google.com/.  In the "Apps with account access section", click the "MANAGE APPS" link, and then delete any telephony apps that have permission to use your account, including Simonics GVGW and/or Asterisk.
Now, plug in the Ethernet cable and go to the OBiTALK dashboard, and click the button to add a device.  Follow the instructions to press **5 xxxx to add your device.
After the device is successfully added back, follow the instructions to add Google Voice again.
When you get to the step where it will ask your permission to access your Google account, look closely at the gmail address it displays.  This address must be the same one that displays your Google Voice phone number, here:  https://voice.google.com/settings, and you must see "Google Voice number" at the top of the Google Voice settings page, with your inbound Google Voice number next to it.  If you not see a Google Voice number, then you are either looking at the wrong Google account, or you don't have a number.

bitstopjoe

 In the famous words of Dr. McCoy, "It's dead Jim"
The OBi 1xx series will no longer work with GV, sorry. I have a 110 and it is dead too, as of July 18 2018. Google removed their XMPP support and since the 1xx series was marked as End Of Life a year of so ago, there will be no more firmware updates from OBi to resolve the problem. Time to go a different route and put your 100 in the closet, for now anyway.

Joe