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Transfer from PSTN to another OBI

Started by jerome, July 19, 2018, 06:31:19 AM

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jerome

Quote from: azrobert on July 20, 2018, 01:45:55 PM
Quote from: drgeoff on July 20, 2018, 01:08:43 PM
That's the same as I told the OP 2 days ago in the first reply in this topic but the OP replied that he had already done that and it didn't work.

Actually, the OP's 1st post said what he was doing. You suggested he use the OBi number, which he was already doing. In Reply#3 I suggested setting the OBiTalk inbound route. The OP didn't respond to my post, so I didn't know if he tried it and that is why my last post.

I will try againMonday, yes I did try however  I had the { in so will try without.

Thanks,

azrobert

#21
When you receive a Line inbound call does the OBi110 phone port ring?

I don't know where you are located. Can you or someone else look at the OBi110 Call History?

To access Call History:
Log directly into the OBi using the local interface.
Key the IP address of the OBi into a Web Browser and hit Enter
The UserID and default Password are both "admin".
Click Status on the left column then click Call History.

To you see the call being transferred to PP(xxxxxxxxx) ?
Do you see any error messages or codes?

Call the OBi200 from the OBi110 phone port.
Dial **9510123456
Replace 510123456 with the OBi200's OBi number
Does the OBi200 ring?

Call the OBi110 from the OBi200 phone port.
Dial **9200123456
Replace 200123456 with the OBi110's OBi number
Does the OBi110 ring?

Do you see anything in the Call Histories?

Edit:
If you don't know the device's IP address, dial ***1 from the phone port and it will tell you the address.

jerome

Quote from: azrobert on July 21, 2018, 07:40:48 AM
When you receive a Line inbound call does the OBi110 phone port ring?

I don't know where you are located. Can you or someone else look at the OBi110 Call History?

To access Call History:
Log directly into the OBi using the local interface.
Key the IP address of the OBi into a Web Browser and hit Enter
The UserID and default Password are both "admin".
Click Status on the left column then click Call History.

To you see the call being transferred to PP(xxxxxxxxx) ?
Do you see any error messages or codes?

Call the OBi200 from the OBi110 phone port.
Dial **9510123456
Replace 510123456 with the OBi200's OBi number
Does the OBi200 ring?

Call the OBi110 from the OBi200 phone port.
Dial **9200123456
Replace 200123456 with the OBi110's OBi number
Does the OBi110 ring?

Do you see anything in the Call Histories?

Edit:
If you don't know the device's IP address, dial ***1 from the phone port and it will tell you the address.

yes the PH on the OBI110 ring, no one is at the moment next to the OBi110, yes I can call from the 200 to the 110.

since I have in Obi110 callwithus, may be I can bridge the Li to Sp1 and then to Obi200 Sp2 which are both with Callwithus? as URI xxxxx@did.callwithus.com?

Thank you
Jerome

azrobert

I'm not familiar with CallWithUs, but you can do it with CallCentric.
Get a free IP Freedom account here:
https://www.callcentric.com/products/

OBi110
Assuming your VOIP provider is defined on SP1

Line InboundCallRoute:
sp1(1777xxxxxxx@in.callcentric.com),ph

1777xxxxxxx is your Callcentric account#

Service Providers -> ITSP Profile A SIP -> X_SpoofCallerID: Checked

OBi200

Define your Callcentric account on SP4.
You can use the OBiTalk wizard to define Callcentric, it's one of the options.

Voice Services -> SP4 services -> X_InboundCallRoute:
{(callerid1|callerid2|callerid3):aa},{ph}

Replace callerid1-3 with your trusted caller's CallerIDs.
Trusted callers will be routed to the Auto Attendant.

A_Friend

Quote from: azrobert on July 25, 2018, 09:41:55 AM
...
Line InboundCallRoute:
sp1(1777xxxxxxx@in.callcentric.com),ph
...

Very elegant solution!  I'm not sure I realized you could mix ring destinations like that on inbound calls.  I mean, I obviously knew you could have ph1,ph2 on the Obi2xx, but this is cool.  Haven't had a POTS line in ages, and went straight for the 100 rather than the 110 when I first found Obihai, so the subject never came up.  My GV is forwarded to my old telco DID which now lives at Callcentric, which takes care of my simultaneous ring needs via their Call Treatments (currently 3-way).

Right now, (and this is very off-topic) I'm trying to configure one of the two old Grandstream HT502's that were stuffed in a bottom drawer 5 years ago after I moved over to Obihai ATAs.  Planning on putting Circlenet on it and shipping it to relatives in England.  I'm quite frustrated by the effort.  I think one was defective when I put it away, and I'm having trouble getting the other one going.  (I'm not asking for help or even sympathy, just complaining.  I want to solve this on my own!)   All else fails, they're heading back to the junk drawer and I'll send my currently unused but much loved old Obi100 instead.

azrobert

Quote from: A_Friend on July 25, 2018, 10:10:26 AM
Haven't had a POTS line in ages, and went straight for the 100 rather than the 110 when I first found Obihai, so the subject never came up. 

FYI you can do this type of routing in any inbound route, not just line.

A_Friend

Quote from: azrobert on July 25, 2018, 10:19:10 AM
Quote from: A_Friend on July 25, 2018, 10:10:26 AM
Haven't had a POTS line in ages, and went straight for the 100 rather than the 110 when I first found Obihai, so the subject never came up. 

FYI you can do this type of routing in any inbound route, not just line.

Of course.  But, doing it in something like Call Treatments gives you the added ability to change it remotely, and without rebooting anything.  Very useful for on-the-fly rerouting.  Like if your cellphone dies and you want to redirect it to your spouse's, or your office, your hotel room, or whatever.

jerome

#27
Quote from: azrobert on July 25, 2018, 09:41:55 AM
I'm not familiar with CallWithUs, but you can do it with CallCentric.
Get a free IP Freedom account here:
https://www.callcentric.com/products/

OBi110
Assuming your VOIP provider is defined on SP1

Line InboundCallRoute:
sp1(1777xxxxxxx@in.callcentric.com),ph

1777xxxxxxx is your Callcentric account#

Service Providers -> ITSP Profile A SIP -> X_SpoofCallerID: Checked

OBi200

Define your Callcentric account on SP4.
You can use the OBiTalk wizard to define Callcentric, it's one of the options.

Voice Services -> SP4 services -> X_InboundCallRoute:
{(callerid1|callerid2|callerid3):aa},{ph}

Replace callerid1-3 with your trusted caller's CallerIDs.
Trusted callers will be routed to the Auto Attendant.

Thanks azrobert, however still does not work, will the OBi212 worked better to do this ?

azrobert

This should work. I tested it with my OBi110 before posting.
Log in to your callcentric account here:
https://www.callcentric.com/login/

Use your user name, not the account number to login.
On the Dashboard under Extensions, does it show 1 extension registered?
On the bottom right of the page under Calls Received, Does it show a call received?

The OBi212 is a supported device, so "MAYBE" calls over the OBiTalk network will work.

jerome

Quote from: azrobert on July 25, 2018, 11:23:55 AM
This should work. I tested it with my OBi110 before posting.
Log in to your callcentric account here:
https://www.callcentric.com/login/

Use your user name, not the account number to login.
On the Dashboard under Extensions, does it show 1 extension registered?
On the bottom right of the page under Calls Received, Does it show a call received?

The OBi212 is a supported device, so "MAYBE" calls over the OBiTalk network will work.


I was using Callwithus, I created 2 Extensions in callcentric, on SP3 for Obi200 and SP2 for Obi110, however in OBI110 it will not register, I got Backing Off :
TCP connection to 74.125.71.125 failed,
I swapp the 2 callcentric between the OBI, same issue still on Obi110

Thank you


azrobert

Quote from: jerome on July 25, 2018, 12:18:05 PM
I was using Callwithus, I created 2 Extensions in callcentric, on SP3 for Obi200 and SP2 for Obi110, however in OBI110 it will not register, I got Backing Off :
TCP connection to 74.125.71.125 failed,
I swapp the 2 callcentric between the OBI, same issue still on Obi110

Are these typos? Did you mean CallWithUs?

Are these SP2 setting correct?

Service Providers -> ITSP Profile B General -> SignalingProtocol: SIP

Voice Services -> SP2 Service -> X_ServProvProfile: B

This setup will not pass the callerid
Can you call Callwithus with an SIP URI like this:
sp2(accountname@callwithus.com)

drgeoff

Quote from: jerome on July 25, 2018, 12:18:05 PM
I was using Callwithus, I created 2 Extensions in callcentric, on SP3 for Obi200 and SP2 for Obi110, however in OBI110 it will not register, I got Backing Off :
TCP connection to 74.125.71.125 failed,
I swapp the 2 callcentric between the OBI, same issue still on Obi110
74.125.71.125 is Google, not Callwithus nor Callcentric.

azrobert

If you are using callcentric, use my example. You don't need callcentric defined on the OBi110. You route the call to callcentric via SIP URI. Doing it this way will pass the callerid.

jerome

Quote from: drgeoff on July 25, 2018, 12:42:25 PM
Quote from: jerome on July 25, 2018, 12:18:05 PM
I was using Callwithus, I created 2 Extensions in callcentric, on SP3 for Obi200 and SP2 for Obi110, however in OBI110 it will not register, I got Backing Off :
TCP connection to 74.125.71.125 failed,
I swapp the 2 callcentric between the OBI, same issue still on Obi110
74.125.71.125 is Google, not Callwithus nor Callcentric.

I verified it was no more google in the configuration.

I followed your steps...no success, maybe my obi110 is defective, I can go from obi200 to obi110....

Thank you

jerome

After multiple test, I think my OBi200 is not pick in the call.

what could be wrong ?

Thx

jerome

Quote from: jerome on July 26, 2018, 11:11:07 AM
After multiple test, I think my OBi200 is not pick in the call.

what could be wrong ?

Thx

since It seems my obi200 has an issue, I try this following:
in my phone I downloaded csipsimple and associate callcentric, in it and the OBI110 was not able to call the callcentric, I try out my configuration to all csipsimple and the obi100 using click2 call from callcentric, so receiving in obi and csipsmple works.

hope we can follow up with this conversation.
Thank you


jerome

Quote from: azrobert on July 25, 2018, 11:23:55 AM
This should work. I tested it with my OBi110 before posting.
Log in to your callcentric account here:
https://www.callcentric.com/login/

Use your user name, not the account number to login.
On the Dashboard under Extensions, does it show 1 extension registered?
On the bottom right of the page under Calls Received, Does it show a call received?

The OBi212 is a supported device, so "MAYBE" calls over the OBiTalk network will work.


Hi, so my obi200 is fixed now, on my obi110 after dialing  there are no calls receive in callcentric portal.

what next ....

Thank you