Setting up with service from OnSip.com

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GuyOnTheAir:
I'm trying to set up my Obi to use service from OnSip.com.  OnSip has provided me these credentials:

Address of Record: username@company.onsip.com
SIP Password: randomcharacters 
Auth Username: company_username
Username: username
Proxy/Domain: company.onsip.com

I've put the proxy/domain address above in the Service Provider Proxy Server, and Outbound Proxy Server and the Auth Username above in the Username field.  At first it says it's not configured.  Then eventually I'll get a "Register Failed: 403 Forbidden".

Any ideas on this?  I'm kind of a newbie to setting up stuff like this, and wouldn't consider myself an advanced user that understands most of what I'm doing, here!

RonR:
Starting with the OBi at factory defaults, the following settings should get you registered with OnSIP on SP1:


Service Providers -> ITSP Profile A -> General -> Name : OnSip

Service Providers -> ITSP Profile A -> SIP -> ProxyServer : (onsip proxy server hostname)

Voice Services -> SP1 Service -> AuthUserName : (your sip username)

Voice Services -> SP1 Service -> AuthPassword : (your sip password)

Voice Services -> SP1 Service -> CallerIDName : (your callerid name)

Physical Interfaces -> PHONE Port -> PrimaryLine : SP1 Service

GuyOnTheAir:
Hi, RonR.

Thanks for your response.

I'd set up SP1 to be a Google Voice number, so tried to configure, using your instructions with ITSP Profile B, and SP2.

At first I tried through the expert configuration of the Obitalk Web site, but as that was not working, I logged in via my Obi IP address, and configured there.  I rebooted when finished. 

I did not need OnSip to be my primary line, so left that setting alone.

The ObiTalk web site still shows nothing configured for Service Provider 2, and when I dial **2 to force a call out OnSip I end up with a "no service provider configured" message.

I used company_username for my AuthUserName, and put my name for the callerid name.  Have I messed something up?  Would the ObiTalk Web site show the configuration created directly via IP address?

Thanks for your response.

RonR:
When you logged into the OBi directly and configured it, did you also disable Auto Provisioning?  If not, the OBiTALK Web Portal will overwite the OBi's settings as soon as you reboot.

OBiSupport:
We suggest you use the OBi Expert configuration pages to make modifications such as this -- No need to disable provisioning.

This is especially useful when you have OBi devices dispersed throughout a country or the world. From your single OBiTALK web portal log-in you may control your OBi devices with a great deal of granularity and control.

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