ISP Blocking port 10000

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Homer:
I no longer can't dial my parent's OBI202 via OBI number. Obitalk always says that their OBI202 is offline. I think this is because parent's ISP started blocking UDP port 10000 for root.pnn.obihai.com. Is there a way around it?

Thank you!

drgeoff:
Quote from: Homer on July 23, 2018, 09:45:41 pm

I no longer can't dial my parent's OBI202 via OBI number. Obitalk always says that their OBI202 is offline. I think this is because parent's ISP started blocking UDP port 10000 for root.pnn.obihai.com. Is there a way around it?

Thank you!

As this is an OBi202, my first guess would be that the ethernet cable is somehow now in the wrong ethernet socket. Won't work if plugged in to the socket marked LAN on the 202.

Homer:
I don't think it's a cable issue, as GV continued working up until July.
My router shows that 54.241.160.4:10000 is unreachable.

drgeoff:
Quote from: Homer on July 24, 2018, 08:10:35 am

My router shows that 54.241.160.4:10000 is unreachable.


I rather doubt that your router is capable of showing that.

Anyway, even if you have some means of truthfuly determining that the address:port is unreachable, there are several possibilities why.

Homer:
This OBI200 device.
I can't attach an image to my post as posting of the files is broken on this forum (failed to open stream: No such file or directory error).
Router' system log reads:
Destination Address - 54.241.160.4:10000 UNREPLIED

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