Problem OBI200 calling OBI110
Chana:
I followed your suggestion increasing ring voltage from 70 to 100 and change ringwaveform from sinusoidal to trapezoidal and reboot and problem continue no ring from OBI100. Try again increasing ring voltage again from 100 to 140, reboot and same problem. Any other suggestion? Thanks
drgeoff:
Quote from: Chana on July 26, 2018, 02:18:40 pm
I followed your suggestion increasing ring voltage from 70 to 100 and change ringwaveform from sinusoidal to trapezoidal and reboot and problem continue no ring from OBI100. Try again increasing ring voltage again from 100 to 140, reboot and same problem. Any other suggestion? Thanks
On the 110
Define a speed dial: aa(0)
Dial the speed dial number
Let it ring once and hang up
The Auto Attendant will ring the phone
If the phone LED flashes but the phone does not ring I'm 99% certain the 110 has a hardware fault. End of story.
Demos:
I suggest that you use a Volt Ohm Meter (VOM), and make an AC measurement of the two wire Tip & Ring output from your OBI device. Make the AC measurement across the T&R pair using a cable that will permit you to connect the VOM to the two wires (Pins 4&5).
Minimum ring voltage is 55V RMS superimposed over -48VDC.
As a sanity check, have the phone(s) that you are using tested on a different ATA or incoming CO telephone line to insure that the ringer is functional. Assuming that the telephone set(s) test ok, then more than likely the ATA in question has a failed ringing component.
As a final course of action. Reset the ATA to factory values (***8/1) or equivalent reset code. Re-provision your ATA and repeat the call in test. If the telephone set ringer does not alert you to a call, then your ATA is faulty.
The OBI200 can be recycled as a gateway to/from GV or other VoIP service.
SteveInWA:
Quote from: Demos on August 03, 2018, 04:23:29 pm
I suggest that you use a Volt Ohm Meter (VOM), and make an AC measurement of the two wire Tip & Ring output from your OBI device. Make the AC measurement across the T&R pair using a cable that will permit you to connect the VOM to the two wires (Pins 4&5).
Minimum ring voltage is 55V RMS superimposed over -48VDC.
As a sanity check, have the phone(s) that you are using tested on a different ATA or incoming CO telephone line to insure that the ringer is functional. Assuming that the telephone set(s) test ok, then more than likely the ATA in question has a failed ringing component.
As a final course of action. Reset the ATA to factory values (***8/1) or equivalent reset code. Re-provision your ATA and repeat the call in test. If the telephone set ringer does not alert you to a call, then your ATA is faulty.
The OBI200 can be recycled as a gateway to/from GV or other VoIP service.
No. Don't use a VOM. The average OBiTALK device customer is not an engineer. The chances of a user shorting out the wires while doing that, and frying the OBi, aren't worth it. The OBi device is capable of reporting those voltages itself, to its built-in web server.
These are not your father's ATAs. There are no user-serviceable components inside, and the ring voltage generator is integrated into the SLIC module, not using a separate power supply voltage source.
Navigation
[0] Message Index
[*] Previous page