If You Buy Premium Support, will the obi202 updates automatically install?
ascendedmind:
Hi I'm nervous about updating my Obi202 device as Polycom does not respond via email or online support. Now if I purchase the Premium Support for $10 will my device automatically update?
The end date for my OBi202 device was May 2014. Would that pose any issue for automatic firmware update? I want to avoid any hassles.
"Your device may have outdated, old software which no longer complies with Google Voice security requirements.
The latest software, available through your OBiTALK account, will ensure that you can continue using Google Voice on your OBi securely. To get the latest software, please make sure your device is within its one-year warranty and support entitlement or that you have paid for extended support. Obihai support entitles you to the latest software for your OBi with automatic software updates as well as expert advice from Obihai's support team.
OBi customers may also visit: www.obitalk.com/info/support for more information including access to the OBiTALK forum."
drgeoff:
All OBi2xx devices should be automatically upgraded to work with the "new SIP GV" irrespective of warranty or paid support status.
ascendedmind:
If that was true, then why would I will asking this question when Polycon says:
"Your device may have outdated, old software which no longer complies with Google Voice security requirements.
The latest software, available through your OBiTALK account, will ensure that you can continue using Google Voice on your OBi securely. To get the latest software, please make sure your device is within its one-year warranty and support entitlement or that you have paid for extended support. Obihai support entitles you to the latest software for your OBi with automatic software updates as well as expert advice from Obihai's support team.
OBi customers may also visit: www.obitalk.com/info/support for more information including access to the OBiTALK forum."
drgeoff:
Because Obihai is cr*p at keeping information to end-users up to date.
ascendedmind:
Oh, you were being sarcastic, where is the latest firmware update for the obi202 device? Would you share link? This site does not make it easy.
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