If You Buy Premium Support, will the obi202 updates automatically install?
ascendedmind:
This is where I run into problems after following instructions, which repeatedly failed after 3X.
Now, plug in the Ethernet cable and go to the OBiTALK dashboard, and click the button to add a device. Follow the instructions to press **5 xxxx to add your device. After & input number it sends to receiver & acknowledges it.
When I click on SP1 & then Google setup now... I receive the following message:
"Your device may have outdated, old software which no longer complies with Google Voice security requirements.
The latest software, available through your OBiTALK account, will ensure that you can continue using Google Voice on your OBi securely. To get the latest software, please make sure your device is within its one-year warranty and support entitlement or that you have paid for extended support. Obihai support entitles you to the latest software for your OBi with automatic software updates as well as expert advice from Obihai's support team.
OBi customers may also visit: www.obitalk.com/info/support for more information including access to the OBiTALK forum."
SP1 Not Configured even after selecting google voice set-up or service provider. Just repeats same scenario. I could send you screenshots to?
SteveInWA:
>:( :( ???
WTF. Plug the power cord in and let the device boot up. Pick up the phone. Key in ***1, and it should say "Your IP address is..." and then read out either a 192.168.x.x address or a 10.0.x.x address. We don't need to know that address, but we need to confirm that your device is at least connected properly to the Internet.
Hang up. Pick up the phone again and key in ***0 then 1# and reply with the firmware value it reads out.
ascendedmind:
here's the value you requested: 3.0.1.4350
SteveInWA:
:o :o :o :o :o :o :o :o :o :o :o :o :o :o :o :o :o :o :o
WHAT?!? Where did you buy this device, and when? That is an extremely old firmware build. Is this a brand new device from an authorized retailer like Amazon, Newegg, or B&H Photo, or did you get it from eBay or Craigslist, or did you find it at a bus station? Now, the title of your post becomes clearer. The current firmware is 3.2.2 (Build: 5898EX)
Try this.
Unplug the Ethernet and power cords. Plug back in just the power cord. Pick up the phone attached to the OBi and key in ***8 then 1 to confirm restoring to factory defaults, then hang up. Wait a good long time until it restores and reboots and the left-most (Power) LED is on steady, and the middle LED (Internet) is occasionally flickering.
Open your desktop/laptop web browser, and go here: http://fw.obihai.com/OBi202-3-2-2-5859EX-198839.fw
It will download the firmware to your computer. Make note of the download directory.
Plug the Ethernet cable back into the device, unplug and then re-plug the power cord and let it fully boot up.
Pickup the phone again and key in ***1 and write down the IP address it reads to you.
Press Ctrl-T to open a new browser tab, and go to the IP address that was read out to you when you pressed ***1.
Enter "admin" for the user name and "admin" for the password.
This is the local webserver page for the OBi device. Navigate to System Management-->Device Update. Where it says "Select file to update firmware", click the "Choose file" button. Navigate to the firmware file you downloaded and select it. Press the Update button and watch. It should download the firmware to the device, install it and finally verify it and reboot. Be patient and above all, touch nothing; do not interrupt the process or you may turn it into a brick.
When it is done, pick up the phone and key in ***0 then 1# and confirm that it indeed updated to build 589EX.
Now, continue with my linked set of instructions, starting at this step:
Now, plug in the Ethernet cable and go to the OBiTALK dashboard, and click the button to add a device. Follow the instructions to press **5 xxxx to add your device.
ascendedmind:
I bought it new from Amazon.com in May of 2013 & has worked great until now.
WHAT?!? Where did you buy this device, and when? That is an extremely old
firmware build. Is this a brand new device from an authorized retailer
like Amazon, Newegg, or B&H Photo, or did you get it from eBay or
Craigslist, or did you find it at a bus station? Now, the title of your
post becomes clearer. The current firmware is 3.2.2 (Build: 5898EX)
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