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[solved] Obi200 not responding in or out / Firmware update

Started by jerome, July 26, 2018, 02:38:05 PM

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jerome

Hello my obi200 was working still have gv connected and sip registered but cannot call out or call in, in gv I got call rejected error code 500.

What could have changed....

Thank you
Jerome

HGPilot

I am having the same problem on my Obi 1062. Tried it via the office network and also through a wifi hotspot and same thing. I did a factory reset and am able to log in online and it shows connected to google voice, but I get message call failed 500!!

jerome

#2
So I read lot of the post and see may be the firmware is corrupted....I think it stop working around 7/11 or April. not sure.

I have 3.2.2 (Build: 5898EX)

I try update with OBi202-3-2-2-5859EX-198839.fw with success (still not able to dial out) , however it still failing also it return to firmware 3.2.2_5898EX even I have Auto Firmware Update to Disable

I try also OBi202-3-2-1-5757EX.fw and OBi202-3-1-1-5774.fw and I got Update Error Check sum error

Help

Thank you
Jerome

drgeoff

Quote from: jerome on July 27, 2018, 03:03:37 PM
I try also OBi202-3-2-1-5757EX.fw and OBi202-3-1-1-5774.fw and I got Update Error Check sum error
Nothing incorrect about that.

Recent OBi firmwares are signed and the update routine in them checks that an update file is correctly signed.  Those old firmwares you mention are not signed and therefore are not accepted.  You cannot downgrade to them.  Even if you could they do not support the current GV protocol.

jerome

Quote from: drgeoff on July 27, 2018, 03:21:03 PM
Quote from: jerome on July 27, 2018, 03:03:37 PM
I try also OBi202-3-2-1-5757EX.fw and OBi202-3-1-1-5774.fw and I got Update Error Check sum error
Nothing incorrect about that.

Recent OBi firmwares are signed and the update routine in them checks that an update file is correctly signed.  Those old firmwares you mention are not signed and therefore are not accepted.  You cannot downgrade to them.  Even if you could they do not support the current GV protocol.

OK what is my option to make my OBI 200 to work again?


drgeoff

Quote from: jerome on July 27, 2018, 03:24:06 PM
Quote from: drgeoff on July 27, 2018, 03:21:03 PM
Quote from: jerome on July 27, 2018, 03:03:37 PM
I try also OBi202-3-2-1-5757EX.fw and OBi202-3-1-1-5774.fw and I got Update Error Check sum error
Nothing incorrect about that.

Recent OBi firmwares are signed and the update routine in them checks that an update file is correctly signed.  Those old firmwares you mention are not signed and therefore are not accepted.  You cannot downgrade to them.  Even if you could they do not support the current GV protocol.

OK what is my option to make my OBI 200 to work again?


Delete it from the portal.  Reset it to defaults.  Add it to the portal.  Leave it alone and it will be upgraded to 5898.

jerome

#6
Quote from: drgeoff on July 27, 2018, 03:34:38 PM
Quote from: jerome on July 27, 2018, 03:24:06 PM
Quote from: drgeoff on July 27, 2018, 03:21:03 PM
Quote from: jerome on July 27, 2018, 03:03:37 PM
I try also OBi202-3-2-1-5757EX.fw and OBi202-3-1-1-5774.fw and I got Update Error Check sum error
Nothing incorrect about that.

Recent OBi firmwares are signed and the update routine in them checks that an update file is correctly signed.  Those old firmwares you mention are not signed and therefore are not accepted.  You cannot downgrade to them.  Even if you could they do not support the current GV protocol.

OK what is my option to make my OBI 200 to work again?


Delete it from the portal.  Reset it to defaults.  Add it to the portal.  Leave it alone and it will be upgraded to 5898.

It has been already reset to 5898, OK that Worked Thank you

jerome

Si before I reset I backup my config and restore, I can call out or in from the phone attached however i am not able to do the trusted circle so the aa answer as it was before?

Thank you

jerome

Quote from: jerome on July 28, 2018, 09:15:22 AM
Si before I reset I backup my config and restore, I can call out or in from the phone attached however i am not able to do the trusted circle so the aa answer as it was before?

Thank you

Solution: http://www.obitalk.com/forum/index.php?topic=13969.0

SteveInWA

Stop spamming the internet with this.

The solutions already documented in this forum work.