Unable to receive Incoming Calls on a purchase of OBI200 on July 24-2018
RogerDat:
Thank you everyone for your inputs.
thebig: I used your input and the issue to my problem was solved. I had to create a New Google account and transfer over the number and just reset the OBI device back to factory and re-install. Everything is working as it should.
Thank you everyone for your advice.
SteveInWA:
Note:
If the number starts working properly after you transfer it to a different Google account, you can then transfer it back to the original account, and it will continue to work properly. The act of transferring it back and forth is clearing out some crap on your original account, and setting it up again from scratch.
SteveInWA:
Quote from: RaytaNYC on July 31, 2018, 06:39:46 pm
For solution I used:
See FIVE screen shots at
https://www.smugmug.com/gallery/n-sDcNTr
This forum only allows FOUR attachments
SPAM.
retasker:
Transferring back and forth did not work for me. The system does work with the new Google account but definitely does not continue working if I transfer it back to my original Google account
Same problem. A call to the number results in Google telling the caller that I am not available. Outgoing calls work fine.
I suppose I can just use the new account for Google Voice and my phone and the original account for everything else. Not the best solution especially considering that my OBI100 and then the new OBI200 worked flawlessly for years until a few months ago.
SteveInWA:
Quote from: retasker on August 23, 2018, 06:11:51 pm
Transferring back and forth did not work for me. The system does work with the new Google account but definitely does not continue working if I transfer it back to my original Google account
Same problem. A call to the number results in Google telling the caller that I am not available. Outgoing calls work fine.
I suppose I can just use the new account for Google Voice and my phone and the original account for everything else. Not the best solution especially considering that my OBI100 and then the new OBI200 worked flawlessly for years until a few months ago.
Hi there:
The transfer back and forth fixes a specific problem; perhaps you've got a different problem. If you start a discussion thread over on the Google Voice Help Forum (link below), I'll try to help you over there, where I have access to Google Engineering staff.
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