Calling from Google Voice Web

[NickNH007]

Hi! I upgraded from obi100 to obi200. Now, using legacy google voice web interface, when I want to make a call from my computer and ring the analog phone on the obitalk device I get "we had an error".

I believe for "phone to call with" on the obi100 it showed my google voice number. Now it shows OBiTALK Device - XXX...

I have verified I have the latest firmware and for kicks I disabled the Simonics Gateway.

This isn't critical but highly convenient. Everything else with the obi200 works fine.

Thanks in advance for your help!

[SteveInWA]

You can't do that.

If you want to have Google Voice ring your desk phone first, you need to link (add) a real, 10-digit forwarding phone number, and then select that number as the target.

[azrobert]

You can't do that.

In the past there wasn't an option for the OBiTalk device. Now there is the option. If you can't use it, why is it listed? I get the same result.

[SteveInWA]

The legacy CALL button has always popped up a list of all the forwarding destinations.  Bridging to Chat wasn't supported, and bridging to a SIP device still isn't supported.  It just wasn't elegantly designed to hide the devices that can't be used.

The new web UI hides the inapplicable devices.

[NickNH007]

What confuses me is that I was able to initiate a call to bridge my GV number from the legacy Google Voice web Call button using the OBiTalk 100. Intellectually at least I would like to understand what changed with the 200.

[SteveInWA]

Nothing changed as a result of your device upgrade.  That's how it works.  If you were making bridged calls, then you were having Google Voice call you on a real telephone number you had set up on your OBi, such as a free inbound number from Callcentric, or any other telephone number.  The change that may be confusing you, is that Google shut down the Chat/Talk/XMPP infrastructure, so there is no longer a Chat destination.