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Why Is Obi1200 w GV Forwarding to Cellphone Despite My Unchecking It?

Started by audioresearch, July 29, 2018, 06:11:56 PM

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audioresearch

I'm using GV with an obi200.

When I go into the GV webpage, I change to legacy GV and I put up the screen that shows which devices GV will forward to.

My cellphone is listed there, however its checkbox has no check in it.

Yet, GV is still forwarding to my cellphone anyway.

What is going on?

GPz1100


SteveInWA

The file attachment function of this forum is broken.

To the OP, if you post your issue over on the Google Voice help forum, I'll help you over there.  The link is below my signature.

Taoman

Quote from: audioresearch on July 29, 2018, 06:11:56 PM
My cellphone is listed there, however its checkbox has no check in it.

Yet, GV is still forwarding to my cellphone anyway.

What is going on?

My guess is the inbound calling number is one of your Contacts and is a member of a group that is still configured to forward to your cell phone. When you uncheck your cell phone as a linked number it only affects unknown callers that are not in your Contacts.

Take a look:

https://www.google.com/voice/b/0/redirection/voice/#groups

SteveInWA

Well, yes, that's my guess too, but since I can't post screenshots here and neither can the OP, and "a picture tells a thousand words", I figured it would be easier to look at screenshots over there.  Thanks for pointing that out.