Bridged Call Supposedly Ringing, But Google Voicemail Picks Up
A_Friend:
To get rid of some persistent spam, I'm trying to bridge calls from the entire exchange my GV number is on to a system busy signal. I'm using an extension on a Callcentric account to be the bridge target, where Call Treatments directs it to its system busy destination.
I've called the target directly to verify it's set up and provides a busy signal.
I'm using the inbound call route of SP1, where GV lives, to use SP3, a Callcentric account, to call the extension, using the 17771234567101 format of Callcentric extensions. Basically, my inbound call route looks something like this:
{@.202999xxxx:SP3(17771234567101)},{ph}
I substituted my cellphone number in the route to test it. The phone port doesn't ring. I get a ringback tone in the cellphone (telling me the destination is ringing), and Call Status shows a bridged call.
Here's the kicker: I don't get the busy signal, and after the standard 4 rings, Google Voice voicemail picks up and takes a message.
Any idea what might be going on?
I also tried a SIP URI as the destination and that doesn't seem to work, either.
azrobert:
It's been like that forever. Fax and voicemail work with bridged calls.
Taoman:
If your goal is to forward/fork incoming GV calls to Callcentric to use their call treatments to stop spam/robo callers why aren't you just forwarding to Callcentric directly from your GV account instead of trying to loop back from your OBi to Callcentric?
A_Friend:
Quote from: Taoman on July 30, 2018, 02:28:01 pm
If your goal is to forward/fork incoming GV calls to Callcentric to use their call treatments to stop spam/robo callers why aren't you just forwarding to Callcentric directly from your GV account instead of trying to loop back from your OBi to Callcentric?
Because Google Voice will only forward to a U.S. DID and I didn't want to dedicate/buy a new DID to/for this? I don't even think we could use an iNum, but even if we could, GV charges for those calls. Also, because this isn't my primary GV account and I didn't want to link back to a DID I'm using with the primary.
But, that's neither here nor there... What's the bottom line, can you bridge a call using the inbound call route, or not? It's documented in the version of the Device Administration Manual I have, but I've tried a few permutations and I can't seem to get it to work.
I'm pretty sure I had something like this working back on an earlier version of the firmware, like maybe build 5757EX, back when GV worked via XMPP.
drgeoff:
Quote from: A_Friend on July 30, 2018, 02:44:49 pm
Quote from: Taoman on July 30, 2018, 02:28:01 pm
If your goal is to forward/fork incoming GV calls to Callcentric to use their call treatments to stop spam/robo callers why aren't you just forwarding to Callcentric directly from your GV account instead of trying to loop back from your OBi to Callcentric?
Because Google Voice will only forward to a U.S. DID and I didn't want to dedicate/buy a new DID to/for this? I don't even think we could use an iNum, but even if we could, GV charges for those calls. Also, because this isn't my primary GV account and I didn't want to link back to a DID I'm using with the primary.
But, that's neither here nor there... What's the bottom line, can you bridge a call using the inbound call route, or not? It's documented in the version of the Device Administration Manual I have, but I've tried a few permutations and I can't seem to get it to work.
1. You can get an inbound-only US DID from Callcentric with no charges except the 911 fee and if you are outside the US (which you imply you are) then you don't even have to pay that. All the usual Callcentric Call Treatments are available on it.
2. Yes I have bridging working using X_InboundCallRoute. Incoming calls on a SIP service (not GV) ring the phone attached to the OBi and, if the Caller ID matches one in a small list in a User Defined Digit Map, a UK cellphone via another provider configured on a Voice Gateway.
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