800 calling through SipBroker (via CallCentric)
mo832:
I am using VG 8 for outbound 800 calling. Up until now my AuthUserID and AuthPassword have been blank. I have never populated these fields.
Do I need a password? If so, what do I put here?
Does AuthUserID have to be a number? Can it be any number you wish?
azrobert:
Password is not required.
You can set the UserID to anything, but I don't know if the tollfree providers will pass a non-numeric UserID as the CallerID.
I have an account that I can access via 800 number. This account has a feature where I can store several phone numbers. If I call with one of the stored numbers I get immediately connected to the account, otherwise I have to enter a long PIN. This is also how I test if a tollfree provider is passing callerid.
mo832:
So what you are saying is if I want to put for example 212-333-4444 as my UserID, it will take that and it will pass that exact number to the 800# incoming phone?
Do I leave out the dashes? Can I put a 5 or 6 digit number or does it have to be a certain length?
As it has been blank all this time, is that why it always throws a random non-related-to-me "real" number to the recipient?
azrobert:
I always used 10 digits without dashes.
Try the other combinations yourself and see what happens.
mo832:
Quote from: azrobert on September 12, 2014, 04:21:17 pm
Here is my list of tollfree providers:
[removed]
sip.broker.com *1800...
[removed]
My previous testing showed they all passed CID correctly. Testing ideasip showed it did not pass callerid. I just tried one call with tollfreegateway and it worked. The userid used when defining the tollfree trunk will be used as the outbound callerid.
I was using Callwithus, but recently switched to Arctele. I made an 844 call that failed. Arctele and Sipbroker were the only providers that worked with the 844 number.
So in the list, what does the "*800..." mean for sipbroker? I did not understand that part.
Also, I'm here to report that using tollfreegateway, it DOES pass CID info, but not always. I called a friend with inbound 866 and he tells me that it shows my custom input number half the time, and another random auto-filled number the other half. Plus, many times when calling this way, he told me that my phone sounded like crap...like far away and breaking up. It was corrected on a redial. So I'm ready to try another one.
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