800 calling through SipBroker (via CallCentric)

<< < (12/12)

azrobert:
You must send the call in this format:
*18005551212

This DigitMap will auto prefix the dialed number with a star:
(<*>18(00|88|77|66|55|44)xxxxxxx)

ArcTele:
Greeting from ArcTele.

I noticed in this thread some issues with caller ID on toll free calls.
Our system is set to pass valid caller ID to our providers.
With all of our testing, all of the providers we use pass it.

If you are having issues, please concat support at arctele.com with your caller ID number, destination number and the date/time. Unfortunately, due to the massive numbers of calls that we process, we only hold call trace details for 48 hours. If you can get us this info in time, we will be glad to look up the call and help get the issue resolved.

Regards,

Zac Amsler, CTO
ArcTele Communications, Inc.

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