News:

On Tuesday September 6th the forum will be down for maintenance from 9:30 PM to 11:59 PM PDT

Main Menu

Phone not ringing! But I can make calls...

Started by luckycat007, August 01, 2018, 01:49:22 PM

Previous topic - Next topic

luckycat007

I have an obi200.. up until a few days ago everything was fine, I've been using an obi100/200 for the past 5 years and have had no issues in the past configuring these devices.

I just removed my sp1/sp2, reconfigured both, reset the obi..rebooted the network.

My Google Hangouts ring, but my home phone does not ring, nothing happens...

But people can call us, no problems. 

Any suggestions?

bill-cary

when you say they can call you, I assume you are referring to the hangouts ringing. Do you answer it on the handset or hangouts?

Anyway, log into your OBI via its local IP and verify

Voice Services/SP? Service/X_InboundCallRoute = ph or another term that directs the calls to the phone.
Maybe just change it to ph and test it.